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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

October 09, 2023

I am very pleased with the service. I bring my car here since I purchased it at this dealership. Thanks More

by VICKY.ISAAC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
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Oct 10, 2023 -

Werner Kia responded

Vicky, We are grateful for you leaving us this positive review! We are thrilled to hear that our team took great care of you and your automotive needs. We appreciate your continued business with us here at Werner Kia. Please do not hesitate to let us know how we may be of further service to you.

October 08, 2023

Better communication when assisting customers. The associate assisting me acted like they did not care about what I was there to do, nor my time. More

by cameronsin111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Oct 11, 2023 -

Werner Kia responded

Thank you for sharing your experience with us. We sincerely apologize for the negative experience you had while being assisted at our dealership. We take your feedback seriously and understand the importance of effective communication and customer care in providing a positive experience. If you would like to discuss further please contact our dealership and ask for the General Manager. Thank you and have a great day!

October 07, 2023

Derrick was excellent as my service writer. He was on top of everything. He kept me posted on progress and time. More

by BJOKEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick - service writer. , JOSH FUTRELL
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Oct 09, 2023 -

Werner Kia responded

Thank you so much for leaving Derrick this stunning review! We are delighted to hear that Derrick took excellent car of you and your automotive needs. We are happy to hear that he kept you updated on your vehicle while it was being serviced here at Werner Kia. We hope to see you again when the time comes for your next service.

October 07, 2023

Was a great experience! Would recommend going here to anyone I know looking for a vehicle More

by grahamanv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Werner Kia responded

We are grateful for you leaving us this 5-star review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are thrilled to hear they made your car buying experience here at Werner Kia a great one. Wishing you the safest of travels until we meet again. We warmly congratulate you on your new vehicle- behalf of the entire team!

October 07, 2023

First check up since bought in March of 22. Haven't driven it that much. Was surprised at the different aspects needed for a check up. Mr. Cornelius Thompson was very helpful in explaining t More

by marymiddleton907
Recommend Dealer
Yes
Employees Worked With
Mr. Cornelius Thompson / service dept.
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Oct 09, 2023 -

Werner Kia responded

Marymiddleton, We greatly appreciate you for leaving Cornelius this positive review! We are glad to hear that Cornelius took amazing care of you and your automotive needs. We are delighted to know that he was very helpful at explaining all of the procedures needed for your vehicle's service here at Werner Kia. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 06, 2023

I am so happy I decided to not buy a car in Panama City where I live. The drive from home to Tallahassee was well worth it to have such a pleasurable buying experience More

by bv5604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Wilson
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Oct 09, 2023 -

Werner Kia responded

We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are happy to hear that we made the drive well worth it and you are happy with the experience you had here at Werner Kia. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire team!

October 06, 2023

At the store-wonderful. Phone calls and returning messages—terrible. They don’t return them More

by CLKUHNE0957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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October 06, 2023

I was served by Mario and he was so nice. They even added my tire pressure. More

by leoneexd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Rodriguez, BILAL STEVENSON, JOSH FUTRELL
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Oct 09, 2023 -

Werner Kia responded

We greatly appreciate you for leaving Mario this amazing review! We are happy to hear that Mario took great care of you and your automotive needs. We are thrilled to know that he was nice and even added your tire pressure to your service. Please do not hesitate to let us know how we may be of further service to you.

October 06, 2023

Got oil change only, estimate of 1. 5 hours turned into 4 hours. People coming into wait after were getting out before me. Understand things were backed up but this was ridiculous. More

by herc106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cornelius Thompson
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Oct 06, 2023 -

Werner Kia responded

Thank you for your feedback. We sincerely apologize for the extended wait you experienced during your recent oil change at our dealership. While we do experience occasional backups in our service department due to high demand, it's clear that this situation was not handled as efficiently as it should have been, and we apologize for this oversight. We appreciate your understanding, and we hope you'll consider giving us another opportunity to serve you in the future. If you would like to discuss further please contact our dealership and ask for the service manager. Thank you and have a great day!

October 04, 2023

Sales team was excellent. They were interested in making sure i buy the right car and making sure all of my needs were met when even buying a car. I love my new Kia More

by smithdezmon15
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Werner Kia responded

We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide your with 5-star service. We are pleased to know that they made sure they found you the right vehicle that met all of your needs. If you ever have any questions or concerns please do not hesitate to give us a call. We sincerely congratulate you on your new Kia- behalf of the entire Werner Kia team!

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