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Wendle Ford

Spokane, WA

3.8
272 Reviews

9000 N Division St

Spokane, WA

99218

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272 Reviews of Wendle Ford

June 04, 2022

Lance at Wendle Ford is a fantastic salesmen to do business with. I’ve bought multiple trucks from him and it’s always a pleasure. He’s a no pressure very knowledgeable salesman. The whole staff there More

by JonHayse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gallagher, Ron Kaiser, Lance Newton
Jun 08, 2022 -

Wendle Ford responded

Jon, thank you for sharing your excellent review and recommendation of Lance, Sean, and Ron! We are very pleased to hear that Lance has continued to work so well for you. We are truly grateful for your continued support and we look forward to meeting your future vehicle needs!

April 28, 2022

Customer service is exemplary and helpful. Wendle is a customer first organization. Our car buying experience was exceptional. More

by Stoofromwazzu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Morden
Apr 29, 2022 -

Wendle Ford responded

We appreciate you sharing your excellent review and recommendation! Thank you for your feedback and for coming to see us.

April 27, 2022

Lance was an incredible help with purchasing our new Bronco Sport. He stayed in touch while it was in transit, and once it arrived he made sure everything was ready to go, so when we walked into the dea More

by michaeljhulse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez, Lance Newton
Apr 28, 2022 -

Wendle Ford responded

Michael, thank you very much for sharing your experience and 5-star review. It was a pleasure working with you and we are very grateful you came to see us! We appreciate your compliments of Lance and are happy to hear he worked so well for you. Enjoy your new Bronco Sport!

April 23, 2022

I bought a new Bronco Sport from Wendle Motors. Lance went above and beyond... he was awesome. Highly communicative, very patient, and provided excellent service. I highly recommend Wendle, and More

by marniehansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Newton
Apr 26, 2022 -

Wendle Ford responded

We are very pleased to hear that Lance made your car-buying experience so positive! Thank you very much for your compliments and feedback of Lance and our Wendle Team. It was such a pleasure to work with you and we are grateful you came to see us. We appreciate your 5-star review and recommendation! Enjoy your new Bronco Sport!

April 11, 2022

My wife and I recently purchased a 2016 Dodge Durango from Wendle Ford. Our sales person, Lance, was the best. Along with Sean and Alex, our transaction was smooth and enjoyable. We were treated fairly a More

by rjrohrbach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez, Sean Gallagher, Lance Newton
Apr 12, 2022 -

Wendle Ford responded

Thank you very much for sharing your excellent review of Lance, Sean, Alex, and our Wendle Team! We are so pleased to hear that your purchasing experience with us was smooth and enjoyable for your whole family. We are grateful you came to see us and for your trust in us. We hope you and your family enjoy your 2016 Dodge Durango!

July 24, 2021

The best dealership I have ever worked with ..having all kinds of issues Kevin P and Ron K in finance u guys are the best.!!! More

by makaryyaroshuk105@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Ron Kaiser, Faheem Rahman
Aug 02, 2021 -

Wendle Ford responded

We appreciate your kind words for our team, Makary! We're happy to have been able to work with you!

April 22, 2021

Nick Beira, our Sales Agent, was very helpful in securing a car that exceeded our needs. Color was very important and he hunted down the perfect color for us. He was knowledgeable, personable, and patient. More

by Susan McEntire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Beirl
Apr 28, 2021 -

Wendle Ford responded

Susan, we appreciate your review! We're so glad that you were able to find a vehicle that met your needs and we appreciate your praises for Nick. Thank you so much for recommending Wendle Nissan, we hope to see you again soon!

September 18, 2020

The lady we contacted actually worked in the "office" and she said she was not actually a sales person outside. She went out and took pictures of the truck we were interested in and e mailed them to us. More

by Sharyn.farmrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Masciandaro
Sep 29, 2020 -

Wendle Ford responded

Sharyn, thank you for sharing your experience with us. We are pleased that Julie was able to help you. Please feel free to reach out if you need additional help.

August 25, 2020

Wrote a review on my last service that was not glowing. Called today to schedule an appointment for oil change. Had to leave a message for call back. Got the call back and before I could finish saying I ne More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ke
Aug 27, 2020 -

Wendle Ford responded

We are sorry to hear about your issue. At the time your vehicle was in for service, the replacement part was on backorder without a listed availability date. We decided to make a repair without the replacement hose so that you were able to continue to use your vehicle. Unfortunately, the repair was not covered by your warranty; therefore, the bill reflected the diagnosis charge and the cost to make the repair. The only other option would have been to leave your vehicle unrepaired and wait for the part to become available. At this time, due to part shortages, the date when the part will be available is unknown.

Aug 27, 2020 -

Carol responded

And STILL no proper response to the way your employee spoke to me or an offer to repair what YOUR mechanic broke (window washer mounts)!

Aug 27, 2020 -

Carol responded

And STILL no proper response to the way your employee spoke to me or an offer to repair what YOUR mechanic broke (window washer mounts)!

August 07, 2020

Poor vehicle service, poor customer service Took my fusion to wendle for oil change. They broke my key fob changing batteries/ refused to fix it. They didn't care one bit. More

by occdoc111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
Aug 07, 2020 -

Wendle Ford responded

We replaced the battery in your key fob three months ago. We are sorry that you are having complications now, but since we did not hear from you right away, too much time has passed to repair the key fob as you requested.

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