Wendle Ford
Spokane, WA
Filter Reviews by Keyword
By Type
272 Reviews of Wendle Ford
Lance at Wendle Ford is a fantastic salesmen to do business with. I’ve bought multiple trucks from him and it’s always a pleasure. He’s a no pressure very knowledgeable salesman. The whole staff there business with. I’ve bought multiple trucks from him and it’s always a pleasure. He’s a no pressure very knowledgeable salesman. The whole staff there is very professional and friendly. I’ll be buying trucks from Lance at Wendle Ford for many years to come. More
Lance was an incredible help with purchasing our new Bronco Sport. He stayed in touch while it was in transit, and once it arrived he made sure everything was ready to go, so when we walked into the dea Bronco Sport. He stayed in touch while it was in transit, and once it arrived he made sure everything was ready to go, so when we walked into the dealership we could sign papers and go. Far and above my best dealership experience! More
I bought a new Bronco Sport from Wendle Motors. Lance went above and beyond... he was awesome. Highly communicative, very patient, and provided excellent service. I highly recommend Wendle, and Lance went above and beyond... he was awesome. Highly communicative, very patient, and provided excellent service. I highly recommend Wendle, and Lance specifically. Thank you, I love my new Bronco Sport! More
My wife and I recently purchased a 2016 Dodge Durango from Wendle Ford. Our sales person, Lance, was the best. Along with Sean and Alex, our transaction was smooth and enjoyable. We were treated fairly a from Wendle Ford. Our sales person, Lance, was the best. Along with Sean and Alex, our transaction was smooth and enjoyable. We were treated fairly and honestly. I appreciate the fact that everyone we came across acknowledged our 8 year old daughter and made her experience more enjoyable, too. I don’t think I could by another car from any other dealer. Why risk it? The team at Wendle took care of us! More
The best dealership I have ever worked with ..having all kinds of issues Kevin P and Ron K in finance u guys are the best.!!! kinds of issues Kevin P and Ron K in finance u guys are the best.!!! More
Nick Beira, our Sales Agent, was very helpful in securing a car that exceeded our needs. Color was very important and he hunted down the perfect color for us. He was knowledgeable, personable, and patient. a car that exceeded our needs. Color was very important and he hunted down the perfect color for us. He was knowledgeable, personable, and patient. The entire sales and finance staff were competent, quick, and accommodating. We are very happy with our new car and the experience of buying from Wendle Nissan. We would highly recommend them. More
The lady we contacted actually worked in the "office" and she said she was not actually a sales person outside. She went out and took pictures of the truck we were interested in and e mailed them to us. and she said she was not actually a sales person outside. She went out and took pictures of the truck we were interested in and e mailed them to us. Because we are a farm family, we needed a full sized bed and the truck we were interested it turned out to be a short bed. But she went out of her way to help us and we so appreciated it. We live out of town and she saved us a trip in. I think her name was Julie. More
Wrote a review on my last service that was not glowing. Called today to schedule an appointment for oil change. Had to leave a message for call back. Got the call back and before I could finish saying I ne Called today to schedule an appointment for oil change. Had to leave a message for call back. Got the call back and before I could finish saying I needed to schedule an appointment for oil change, the jerk on the other end said he was calling about my previous review and started basically chewing me out. He even said, in a snotty, snide voice he was "sorry we fixed your truck so you could drive it!" The last service was for my turbo not working. Dropped the truck off at 730 am and was told they had no idea how long it would take. Needed a rental as have three family members working and two vehicles. Got quoted $219 for a diagnostic to find problem. At around 2 pm got call truck was ready....a hose had come off, NOT COVERED by warranty. Paid $248. Week later my windshield washer is not working. Finally get some fluid and go to fill it up (2nd ever time opening hood) and my windshield fluid hoses were broken off...hmm, wonder what happened when they were in there...told smart-xxx guy on phone about it and asked if they were going to fix it and he says to me "we're not paying for it". All around rude and condescending jerk! Called back to speak to GM of service department and only got a "I apologize for him". When they fixed the turbo they used an old part of some hose laying around and said the new parts were on back order. You would think they would order the part and call me when it was in to do the repair properly, but nope, never did. Just scheduled service with Gus Johnson Ford as, apparently, once they (Wendell) get the money for the vehicle and warranty, the customer no longer matters! More
Poor vehicle service, poor customer service Took my fusion to wendle for oil change. They broke my key fob changing batteries/ refused to fix it. They didn't care one bit. Took my fusion to wendle for oil change. They broke my key fob changing batteries/ refused to fix it. They didn't care one bit. More