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Wendle Ford

Spokane, WA

3.8
272 Reviews

9000 N Division St

Spokane, WA

99218

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272 Reviews of Wendle Ford

December 17, 2024

Lance was awesome to work with! He listened to my concerns and followed through with all of them. Very professional and the process was very smooth on buying our new truck. Will More

by reedsrus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faheem Rahman, Lance Newton
Dec 20, 2024 -

Wendle Ford responded

Thank you for your amazing feedback and review! We are delighted to hear that Lance and Faheem provided such attentive and professional service, ensuring a smooth and enjoyable truck-buying experience. We truly appreciate your recommendation and look forward to assisting anyone you send our way. Enjoy your new truck!

November 24, 2024

Lance was amazing! Super fast and easy communication, on top of everything we needed and made our car buying experience very smooth. We ordered a truck so was a few mon More

by Dallas Summers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Lance Newton
Dec 02, 2024 -

Wendle Ford responded

Dallas, we are very pleased to hear that Lance and Kevin made your car-buying experience so positive through great communication and customer service! Thank you for sharing your high praise , 5-star review, and recommendation. We truly value your support and we look forward to continuing to provide you with great experiences!

November 21, 2024

Kevin, David, And Patrick could not have been nicer, and more helpful. Our Experience with them was outstanding. I would rate Wendle Ford to others. It was always very Pleasurable to visit with them during More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Perry, Patrick Mace, Kevin Parker, Todd Membrey
Nov 22, 2024 -

Wendle Ford responded

Jerry and Donna, we are grateful for your compliments, 5-star review, and recommendation! Thank you very much for sharing your experience and for coming to see us for your vehicle purchase. We are pleased to hear that Kevin, David, and Patrick worked well for you throughout the entire process. We hope to continue to provide you with outstanding experiences, and we hope you enjoy your new Ford!

November 18, 2024

Wendle was excellent in every aspect of the transaction. Lance was excellent (salesperson), just helpful and not anything else. Faheem was so fast getting our paperwork completed and was very fair and not More

by Bill Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Richards, Faheem Rahman, Lance Newton
Nov 20, 2024 -

Wendle Ford responded

Bill, we are very pleased to hear that Lance and Faheem helped make your vehicle purchase a success! Thank you for coming to see us for your vehicle needs and for sharing your 5-star review and experience. We truly appreciate your support and recommendation, and we hope to continue to provide you with great experiences!

October 08, 2024

We have and will continue to do our vehicle purchases through Wendle. They treat us like family, never felt pressured and believe they are always fair and upfront. The sales team went above the norm to m More

by jdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Azar, Oren Evans, Kristin Goff, Kevin Parker
Oct 14, 2024 -

Wendle Ford responded

Thank you so much for your continued trust in Wendle! We're thrilled to hear that you've always felt treated like family and that our team made the process smooth and pressure-free. It's wonderful to know that Kevin and our Wendle team contributed to your positive experience. Your kind words mean a lot to us, and we look forward to serving you for all your future vehicle needs!

April 20, 2024

My experience was excellent. Lance was extremely helpful and knowledgeable. He never pressured me and helped guide me through the process of both ordering and buying the exact tr More

by Cctmark491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Webster, Lance Newton
Apr 22, 2024 -

Wendle Ford responded

We love your 5-star review and kind remarks! Thank you for sharing your high praise of Lance and Wendle team, and for coming to see us for your vehicle purchase. We truly appreciate your recommendation and value your support. Enjoy your new Ford!

April 19, 2024

Lance and Sean G are always the best! Wendle Ford Nissan is the only place to go!! More

by FordGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Gallagher, Lance Newton
Apr 22, 2024 -

Wendle Ford responded

Thank you for sharing your high praise and 5-star review of Lance and Sean! We truly appreciate your continued support and recommendation. We hope you enjoy your new Ford!

April 14, 2024

I brought my Ford focus in for work. I got charged $2100 only to walk out to the parking lot to a car that wouldn’t start. And then they looked at me like a deer in headlights as though More

by Amandabean75bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy
Apr 16, 2024 -

Wendle Ford responded

Amanda, thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your vehicle after picking it up from our service center. It is disheartening to face issues after a repair, especially considering the significant costs involved. We also apologize that your service advisor was not available when you came to pick up your vehicle on Friday, and that the staff present were unable to provide informed assistance. Given your vehicle's age and high mileage, complexities in diagnostics and repair can arise, and we are committed to investigating the persistent issue with your vehicle thoroughly. Our technician had verified that everything was functioning correctly just before your arrival, and we were surprised and concerned to learn that this was not the case. Please be assured that our Service Manager is now personally monitoring the situation to ensure a resolution. Your satisfaction is very important to us, and we hope to regain your trust.

February 16, 2024

I would like to give Lance Newton five stars for all his work and help in the build, order and delivery of our 2024 F250 Super Duty King Ranch pickup. His knowledge of the trucks and the order process w More

by wings5j
Recommend Dealer
Yes
Employees Worked With
Lance Newton
Feb 19, 2024 -

Wendle Ford responded

Wow! Thank you for sharing your kind remarks and 5-star review of Lance and Ken! We are thrilled to hear that both our sales and service departments have met your vehicle needs and expectations. We truly value your support and we hope to continue to provide you with great experiences. Enjoy your new Ford F250 Super Duty King Ranch!

December 04, 2023

We just bought a new Explorer ST from Wendle Ford and couldn't be happier! Our salesman was Ben Azar and he was professional and attentive from day one. We had to wait a couple months due to a recall, More

by Alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Azar
Dec 05, 2023 -

Wendle Ford responded

Alexis, we are thrilled to hear that Ben made your vehicle purchase an overall great experience, even when you were waiting on recall repairs to be completed! Thank you for sharing your kind remarks, 5-star review, and recommendation. We hope you enjoy your new Ford Explorer ST!

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