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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,376 Reviews

1,376 Reviews of Wellesley Volkswagen - Service Center

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July 28, 2025

Prices seemed high, appreciated the service and Drew was very helpful. Would recommend to others. More

by JWP462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Good communication and helpful service tech. Everything clearly explained and the timing was spot on. More

by AJSILBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Thank you Michael for fitting me in the schedule to get my car serviced. I am so happy to be a customer here at Wellesley VW. More

by GEM_1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
July 24, 2025

The team at Wellesley VW are a joy to work with and always treat me as if I am a very important customer. More

by BARBBREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Great quick service. Love the fact I get 3 years of oil change for free. Easy to schedule and everyone was polite and professional More

by Jancar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Responsive and came up with a solution for service issue outside warranty that was beneficial to customer. More

by pamoneill
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Always happy with the service my car receives. 100% trust in the service department. The waiting room comfy with great treats. More

by UTRUSTMETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Alisha was extremely helpful and knowledgeable. I was in a predicament with another dealership who was lying about Volkswagen not making parts. Alisha was able to put the parts aside for me and mak More

by OLIVIA DESMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Promptly diagnosed the issue and proposed a plan to solve it. It was expensive but they did repair the car quickly and efficiently. More

by ADENACB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Much better service than the dealer that is closer to my home. Thanks guys. xxxxxxx More

by matthewdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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