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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,197 Reviews

1,197 Reviews of Wellesley Volkswagen - Service Center

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January 02, 2025

I was not notified that I would need all my keys for the activation of my new fob. I luckily happened to have it, but I recommend the service team to be more proactive and notify customers of all requiremen More

by howefr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Drew, Karl and the entire team at Wellesley VW are outstanding. They accommodate customers schedules and perform great work and service. Would recommend this dealership to anyone who asked! More

by gerald.loehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Brought my 2017 VW Beetle in for a recall repair. So friendly, great lounge to wait, and they were done earlier than expected! I’ll probably be in the market for a new VW soon and wont hesitate to r More

by Tephor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Got the work done as scheduled. Based on the cost of the repairs they should clean the car before its returned. More

by jtobasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Drew is extremely helpful. He is very fair and accommodating. I highly recommend bringing your car to him. More

by MDALTON220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Great experience at Wellesley VW, easy to schedule and the recall work was performed as promised. More

by mike.gorhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Friendly, wonderful service staff, they tell me what my car needs and always help me to get my car in working condition. Thank you More

by yulissa828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Friendly staff, also offers shuttle ride, very convenient. Clean and comfortable with complimentary coffee machine. More

by yliu1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Easy and very smooth experience for my oil change. Karl was very helpful. Appreciate that the snow was cleaned off my car. More

by bryanna.guarnieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Great Service Karl the service advisor was very helpful I had my wife vehicle in for the 10,000-mile service and the service team did a great job Karl made sure received the vehicle nice and clean Thank y More

by FRANK.MERCURIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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