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Wellesley Volkswagen

Wellesley, MA

4.9
3,749 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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231 Linden St.

Wellesley, MA

02482

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Showing 3,749 reviews

June 30, 2026

I started as a Wellesley VW customer when I moved to the area in 2019. At that time I was a VW customer. I have found the service center to be knowledgeable and fair priced. That was with my preowned 2014 V More

by tds0162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl is the best. He gets 5 stars
Jun 30, 2026 -

Wellesley Volkswagen responded

Seeing how your relationship with Volkswagen has grown since 2019 means a lot to us. We’re glad our technicians’ expertise and competitive pricing have served you well, and that our sales team helped you find a Jetta that checks all your boxes. We appreciate your loyalty and are here to support any of your future service needs.

June 29, 2026

We had a great experience. Mike was incredibly helpful, patient, and never made us feel pressured throughout the process. He took the time to answer all of our questions and ma More

by Jenniferlstarke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Eustace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Wellesley Volkswagen responded

We appreciate you sharing your experience and congratulations on your new Volkswagen Atlas. We’re glad Michael guided you patiently and answered your questions without any pressure. Your recommendation is greatly appreciated and we’re delighted you had a seamless and hassle-free purchase.

June 29, 2026

Very prompt diagnosis of the problem and service done very fast.I was kept informed throughout the service time More

by RJLTENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Wellesley Volkswagen responded

We appreciate you recognizing the prompt diagnosis and swift service on your Volkswagen. It’s great to hear you felt well informed throughout the process.

June 29, 2026

Routine service - and everything was easy, which is what I always am looking for when I get my car serviced. More

by ghendrick0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Wellesley Volkswagen responded

Thank you for sharing your feedback. Sam and our team are glad your routine service went smoothly and met your expectations. We appreciate your trust in our Volkswagen service department and hope to assist you again soon.

June 29, 2026

Wellesley VW to the rescue! Service team jumped into action. They were super communicative throughout and addressed the issue. Thank you! More

by ENEWICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Wellesley Volkswagen responded

It’s wonderful to hear our service team acted quickly and kept you informed while working on your Volkswagen. Thank you for giving us the chance to help. We look forward to supporting you on future visits.

June 27, 2026

Easy process, nice guys. There was an issue with the AC at delivery and they let me know about it, those things happen, out of their control. They got it fixed and I’m happy More

by MKILLIAN20
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Wellesley Volkswagen responded

Thank you for sharing your experience with our straightforward process and friendly team. We appreciate your patience with the AC hiccup and are glad our service team resolved it quickly. Enjoy your Tiguan and let us know if we can assist further.

June 26, 2026

Drew was very helpful with our situation. Went beyond what was needed to correct the problem with our vehicle. Greatly appreciated. More

by LDUSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Wellesley Volkswagen responded

It’s great to hear Drew went the extra mile to fix your Volkswagen Jetta. Thank you for sharing your feedback. We appreciate the opportunity to assist you.

June 26, 2026

I came in knowing the used car that I was interested in purchasing. The process was very smooth, and they accommodated my schedule. I hate purchasing cars, and this was a pain free experience. More

by megankamm
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Wellesley Volkswagen responded

It’s wonderful that knowing exactly which used car you wanted made the process smoother. We’re glad we could adapt to your schedule and make the purchase pain free. Thank you for sharing your experience and for the five stars.

June 25, 2026

Sam was super helpful and comminucated well about the process. The car was done before the promised time. A great experience. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Wellesley Volkswagen responded

Sam’s clear updates and completing your Volkswagen service ahead of schedule made for a smooth visit. We’re delighted your experience was so positive and look forward to assisting you again.

June 25, 2026

Took my wife's car in for the 20k service. Drew and his team did an incredible job getting me back on the road in no time, including a tire rotation, wheel alignment, and of course the complim More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Wellesley Volkswagen responded

Thank you for sharing your experience with Drew and our service team on your Volkswagen Tiguan’s 20,000-mile maintenance. It’s wonderful to hear the tire rotation, wheel alignment and complimentary wash helped you get back on the road so quickly. We look forward to supporting your next service and your upcoming lease when the time comes.

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