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Wellesley Volkswagen

Wellesley, MA

Overview
Employees
Reviews
Vehicles
4.9
3,651 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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231 Linden St.

Wellesley, MA

02482

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Showing 3,651 reviews

April 06, 2026

Service was done within an hour and exactly what I asked for. I've had very good experiences with this company, both buying cars and repairs. More

by ADENACB
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2026

They were quick and easy and I called and they brought me in the next morning. My car was done in less then 3 hours and they did a great job. Karl also did a wonderful job. More

by jillianreingold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Wellesley Volkswagen responded

We’re pleased the scheduling was so swift and that your Volkswagen Tiguan was ready in under three hours. We’re glad Karl provided such attentive service. Thank you for sharing your experience.

April 02, 2026

As always, Karl was helpful and communicated specific details on what my care needed, when it would be done, and treated me with respect and courtesy. The team at Wellesley VW has always been helpful an More

by Alan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Wellesley Volkswagen responded

Thank you for your review. We’re pleased Karl communicated the details of your Volkswagen ID.4 service and timeline. It’s encouraging to know our sales and service teams continue to treat you with courtesy and respect.

April 01, 2026

Excellent as always. Quick and clean and easy. Just annoyed you need 15 words for this survey More

by John.j.kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Wellesley Volkswagen responded

Thank you for bringing your Volkswagen ID.4 in for service. We’re happy to hear the visit was quick, clean, and easy. We appreciate your honest feedback about the survey length.

March 30, 2026

Great customer service, both the service department and the sales department. The GM Mike went above and beyond for us. More

by Jeff Theriaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Wellesley Volkswagen responded

We’re thrilled to see both our service and sales teams met your expectations. Our general manager was eager to go above and beyond for you. We appreciate you trusting us with your Volkswagen Taos and the 5-star review.

March 30, 2026

I have not purchased a car from there in a while , but the service group has been very helpful with any auto repairs needed. More

by RFX.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

Wellesley Volkswagen responded

Thanks for sharing about your experience with Wellesley Volkswagen. We appreciate your business and hope to see you again soon!

March 29, 2026

Best service around! Alisha was fantastic! I waited while service was done, my coffee was still warm when the finished! More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

Wellesley Volkswagen responded

It’s great to learn Alisha provided fantastic service and even kept your coffee warm during your Volkswagen service. We believe attending to every detail makes waiting more enjoyable. Thank you for sharing your five-star experience.

March 27, 2026

As per my previous review, I absolutely loved my service experience and will return for future service More

by smspritz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Wellesley Volkswagen responded

Mike and the service team are thrilled to hear your Tiguan service went so well. We appreciate your loyalty and look forward to assisting you again. Drive safely until your next visit.

March 27, 2026

Alisha was very professional, great to work with, and provided exceptional communication throughout the process. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2026 -

Wellesley Volkswagen responded

It’s wonderful to know Alisha’s professionalism and clear communication made your Volkswagen Golf GTI service experience seamless. We’ll be sure to share your praise with her. Let us know if there’s anything else you need.

March 26, 2026

Karl was fantastic to work with from start to finish. From the moment I entered the dealership, he greeted me with a smile, asked me about myself, and assured me of the services I should expect to receiv More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2026 -

Wellesley Volkswagen responded

We’re glad Karl greeted you with a smile and explained each step of your Tiguan’s service. Thank you for sharing how his kindness went beyond expectations. We look forward to assisting you again soon.

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