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Wellesley Volkswagen

Wellesley, MA

4.9
3,649 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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231 Linden St.

Wellesley, MA

02482

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Showing 3,649 reviews

April 02, 2026

As always, Karl was helpful and communicated specific details on what my care needed, when it would be done, and treated me with respect and courtesy. The team at Wellesley VW has always been helpful an More

by Alan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Wellesley Volkswagen responded

Thank you for your review. We’re pleased Karl communicated the details of your Volkswagen ID.4 service and timeline. It’s encouraging to know our sales and service teams continue to treat you with courtesy and respect.

April 01, 2026

Excellent as always. Quick and clean and easy. Just annoyed you need 15 words for this survey More

by John.j.kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Wellesley Volkswagen responded

Thank you for bringing your Volkswagen ID.4 in for service. We’re happy to hear the visit was quick, clean, and easy. We appreciate your honest feedback about the survey length.

March 30, 2026

Great customer service, both the service department and the sales department. The GM Mike went above and beyond for us. More

by Jeff Theriaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Wellesley Volkswagen responded

We’re thrilled to see both our service and sales teams met your expectations. Our general manager was eager to go above and beyond for you. We appreciate you trusting us with your Volkswagen Taos and the 5-star review.

March 30, 2026

I have not purchased a car from there in a while , but the service group has been very helpful with any auto repairs needed. More

by RFX.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Wellesley Volkswagen responded

Thanks for sharing about your experience with Wellesley Volkswagen. We appreciate your business and hope to see you again soon!

March 29, 2026

Best service around! Alisha was fantastic! I waited while service was done, my coffee was still warm when the finished! More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

Wellesley Volkswagen responded

It’s great to learn Alisha provided fantastic service and even kept your coffee warm during your Volkswagen service. We believe attending to every detail makes waiting more enjoyable. Thank you for sharing your five-star experience.

March 27, 2026

As per my previous review, I absolutely loved my service experience and will return for future service More

by smspritz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Wellesley Volkswagen responded

Mike and the service team are thrilled to hear your Tiguan service went so well. We appreciate your loyalty and look forward to assisting you again. Drive safely until your next visit.

March 27, 2026

Alisha was very professional, great to work with, and provided exceptional communication throughout the process. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Wellesley Volkswagen responded

It’s wonderful to know Alisha’s professionalism and clear communication made your Volkswagen Golf GTI service experience seamless. We’ll be sure to share your praise with her. Let us know if there’s anything else you need.

March 26, 2026

Karl was fantastic to work with from start to finish. From the moment I entered the dealership, he greeted me with a smile, asked me about myself, and assured me of the services I should expect to receiv More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Wellesley Volkswagen responded

We’re glad Karl greeted you with a smile and explained each step of your Tiguan’s service. Thank you for sharing how his kindness went beyond expectations. We look forward to assisting you again soon.

March 24, 2026

Awesome experience - I called about a fender part for my 2018 VW Atlas. Your team not only had it in stock, but was able to fit me in same day! I am more than a happy customer - I’ve recommended you to othe More

by ALISSA.ALBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Wellesley Volkswagen responded

We’re thrilled to hear your 2018 Volkswagen Atlas fender part was in stock and you received same-day service. Karl and our team appreciate you recommending us to other Volkswagen owners. Enjoy driving your Atlas!

March 24, 2026

Pricing was competitive on my new car and the sales and service from start to finish of the buying process was simple and easy. My salesman Eric was great. No high pressure and was able to listen to what I More

by brandonwolf42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Wellesley Volkswagen responded

Thank you for recommending our team. We’re glad Eric provided a pressure-free, straightforward process and competitive pricing on your Volkswagen GLI. Enjoy every drive.

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