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Webb Hyundai Highland - Service Center

Highland, IN

4.2
311 Reviews

311 Reviews of Webb Hyundai Highland - Service Center

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August 23, 2024

Great. Service, the customer service waiting room.Ideal snacks.Welcome there again.We'll let my friends know to come there again More

by TEGRICHMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 22, 2024

Great service but agree with other patrons, the facility sits back and is easy to miss since remodel. Looks like a brown cardboard box. Need better solution or option for GDI engine treatment. What Webb More

by chillbassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mileusnic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and may have a Manager reach out to discuss this further.

August 21, 2024

Very nice and friendly people they tell me what they’re doing and is done in a good amount of time More

by richardton2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 21, 2024

Always friendly and efficient. Really appreciate the car wash for sure. Very convenient and close. More

by lisa_ann_gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 21, 2024

Need better signage, let people know where service is located. The signage was not sitting out. Hidden by cars that were being cleaned for people that were purchasing new cars. More

by dawkeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and may have a Manager reach out to discuss this further.

August 20, 2024

I made inquiries about the extent and cost of the 60,000 mile service for my 2019 Hyundai Santa Fe. The service department was spot on with not only the cost but on how long it would take. I'm dumping Fam More

by LastHyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 19, 2024

The service is always extraordinary Anthony and Cindy always take amazing care of my car needs More

by anar7222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Webb Hyundai Highland responded

We are very happy to hear Anthony and Cindy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 19, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 19, 2024

Did not believe me when I said something was wrong. Told me it would be a week to get the part. 3 weeks later still no part in. The customer service is not very good. More

by mhincks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I'm not sure
Aug 19, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 19, 2024

Very professional and attentive staff, prompt service and customer friendly waiting area. The customer service person kept me informed about wait times. More

by ghayden521
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana Volk
Aug 19, 2024 -

Webb Hyundai Highland responded

Thank you so much for your excellent review! We are so glad that Bryana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Webb Hyundai Highland to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 19, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 19, 2024

The recall was taken care of quickly. I was supposed to drop it off on Saturday so it could be worked on, on Monday since I was going to be out of town. They ended up getting it done on S More

by khurtt0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Webb Hyundai Highland responded

Thanks for sharing your thoughts about your experience with Webb Hyundai Highland. Anthony and our team appreciate your business and hope to see you again soon!

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