Webb Chevy Plainfield

The dealership is very clean and the people are very nice I recommend to anybody I recommend to anybody More

Finance manager great communication. Left voicemail for GM & received no return call. The week I called he was in training and still never returned my call upon returning. Communication Left voicemail for GM & received no return call. The week I called he was in training and still never returned my call upon returning. Communication has been horrible since purchasing my vehicle. No updates on when my truck will be delivered to the dealership. When I’m contact with dealership we are brushed off and made to feel like we are bothering them for wondering when our truck will arrive. Coming up on one month since purchase and little to no communication from anyone at the dealership. Our salesman told us the vehicle was ready and communicated delivery or having a porter drive the vehicle to our state. Turns out the vehicle was not ready. Finance manager received 5 stars because he was in contact with us when the GM was absent and tried to assist the best he could in GM’s absence. We’ve been in contact with General Motors to receive updates since the dealership has not communicated with us. Very disappointed and will not be purchasing our second vehicle with them as planned. More

They did more damage to my vehicle then when I brought it in to get worked on. And now there is proof, worst service manager to ever have to deal with. If you need any work done go elsewhere! I’ve tried to g in to get worked on. And now there is proof, worst service manager to ever have to deal with. If you need any work done go elsewhere! I’ve tried to get ahold of this location’s general manager several times. Never received any type of communication from the general manager. More

I was in a horrible situation with my current vehicle. After 3 car lots denied me Diego was able to get me a new ride! After 3 car lots denied me Diego was able to get me a new ride! More

I had an overall good experience on my order. I'm still waiting on heated cooled seats, but I'm sure they'll call. No complaints. Happy with my truck. I'm still waiting on heated cooled seats, but I'm sure they'll call. No complaints. Happy with my truck. More

great experience at WEBB CHEVY the manager in finance was a great help he went above and beyond to get me rolling great service great people. please stop in and get that family feeling they will take care of a great help he went above and beyond to get me rolling great service great people. please stop in and get that family feeling they will take care of you tell them dan da silva sent you i purchased 4 cars in three years from them great deals More

Adam was awesome! The dealership was really nice to work with. We got exactly what we wanted for a great price! The dealership was really nice to work with. We got exactly what we wanted for a great price! More

Good customer service, especially Marcus L. Butler Jr my service consultant tried his best to provide me the best customer service. Butler Jr my service consultant tried his best to provide me the best customer service. More

Worst service department I have ever had to deal with! Brought my truck in for warranty transmission work, was left without a vehicle for 1.5 months. Finally got a loaner and 4 days later my truck was “do Brought my truck in for warranty transmission work, was left without a vehicle for 1.5 months. Finally got a loaner and 4 days later my truck was “done”. Got my truck back and not only was the transmission not 100% fixed but, I now have a horrible exhaust leak that will choke you if you do not have windows down. I am now being told it was there and is rust damage and as it goes for my transmission the very little I drove it my rpm’s shoot up when I’m not even on the gas pedal and when it did shift it was a hard shift. I will never recommend them to anyone. More

I had a very good experience with sergio I’m looking foward when i buy more vehicles foward when i buy more vehicles More