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Webb Chevy Plainfield

Plainfield, IL

4.7
665 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you. At Webb Chevy, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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16140 S Lincoln Hwy

Plainfield, IL

60586

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Showing 665 reviews

July 27, 2023

Today's visit confirmed I'll never by a Chevy again. The car itself is fine, but the agony of having to deal with the insane, price gouging markups and constant nonsense at the delaership is more that I More

by Angelyce2230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Polarek
Jul 30, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and will have a Manager reach out to you to discuss this further.

July 27, 2023

Asking too much money for monthly payments having some scraps and scratches on and in the car. Felt like being rush, and uncomfortable. More

by Qamador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and would like to have a Manager reach out to you. Please email dana.douglas@webbcars.com your contact information.

July 26, 2023

I explained how disappointed I was with my last visit and the dealer said they would get back to me. It has been over a month and nothing from the dealer. Ignoring problems does not make them any better or More

by pmanzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Ellingson
Jul 28, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry to hear about this and will have a Manager reach out to discuss this further.

Jul 28, 2023 -

pmanzke responded

I will not hold my breath waiting for a response.

July 22, 2023

Nice and not pushy. Tried to get the best deal. Would recommend to some else More

by Kbblue818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ellingson
Jul 25, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 4 Stars, we truly appreciate it and hope to see you again soon!

July 21, 2023

Ray was very helpful and resourceful in helping me with the purchase of my car. More

by deejaydt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 21, 2023

Everyone that has assisted me has been extremely helpful, supportive and patient. I very much appreciate all of the kindness and willingness to make this experience pleasant. More

by pattyjoy1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cavoto, Charles Ellingson, Heather Polarek
Jul 25, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 20, 2023

Bought my very first car with Angel! Great guy who looks out for his customers! More

by dominicgazzillo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Del Toro
Jul 25, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 19, 2023

They were not pushy and they tried their best to make me happy with my choice. I was happy to find the vehicle I have been looking for More

by Kbblue818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cummings
Jul 25, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 19, 2023

Much better than my last experience. This time my service rep Heather was friendly and gave me an accurate estimate time for completion. My vehicle was completed on time and was nice and More

by kstritzel77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Polarek
Jul 25, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 17, 2023

This was the fourth used car I've bought in my adult life, and I can honestly say this was the best experience I've had at a dealership. From the very beginning, the sales manager, Patrick, was super ni More

by samanthalmurdock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cummings, Derek Cavoto
Jul 20, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Star Rating, we truly appreciate it and hope to see you again soon!

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