Webb Chevy Plainfield

Everything went really well. She was poljte and professional as usual. Enjoyed my time there. She was poljte and professional as usual. Enjoyed my time there. More

Very fast customer service, the staff was also very friendly. I absolutely love my new Toyota Highlander. Thank you so much. friendly. I absolutely love my new Toyota Highlander. Thank you so much. More

They had the vehicle I wanted in stock and the purchase process was seamless. Staff was courteous and very friendly and attentive to my needs. process was seamless. Staff was courteous and very friendly and attentive to my needs. More

Great experience with Kevin and the Webb Chevy team. Helped me find the perfect car and explained the features thoroughly. I went to 3 other dealers and this was the place I felt most comfortable spend Helped me find the perfect car and explained the features thoroughly. I went to 3 other dealers and this was the place I felt most comfortable spending my money. More

Webb Chevy and their sales team were excellent to work with. They helped throughout the entire process and made everything simple and smooth. I couldn’t be happier with my purchase! with. They helped throughout the entire process and made everything simple and smooth. I couldn’t be happier with my purchase! More

Will and Patrick went above and beyond to accommodate me. Excellent service and highly recommended Excellent service and highly recommended More

Jim Ceci was an excellent salesperson! You could tell he was a seasoned salesman with a lot of knowledge of Chevrolet vehicles and a pleasant demeanor to work with. My only negative commen You could tell he was a seasoned salesman with a lot of knowledge of Chevrolet vehicles and a pleasant demeanor to work with. My only negative comment is that the finance department needs to discontinue the use of presenting the paperwork on an IPad using e-signature. It is nearly impossible for a customer to accurately review paperwork that he is signing.Especially difficult for seniors. More

Kevin is absolutely amazing! Great listener and attentive to want we wanted in a vehicle. Great listener and attentive to want we wanted in a vehicle. More

I took a ride in this car and was great. Jim Ceci took good care of me and made me feel good to be there. We did the dealing and was happy with that. I told him I had a bad experience at Web Jim Ceci took good care of me and made me feel good to be there. We did the dealing and was happy with that. I told him I had a bad experience at Webb about 9 years ago. He said he was sorry for that but I won’t have a bad one this time. He was right. Thank you More

I’m sorry to say that I’ve yet to have a good experience with your service department. We bought our 2023 Tahoe there last July and every visit has been abysmal. On my most recent visit they were to instal with your service department. We bought our 2023 Tahoe there last July and every visit has been abysmal. On my most recent visit they were to install a replacement part covered under warranty. This was our 3rd appointment for the same thing and they are well aware that we live 65 miles from the dealership. The first time, they had not bothered to contact us to tell us they’d gotten the part in. Once that was confirmed by us with them (our initiative), an appointment was made for 2 days later. When I got there, they informed me that “someone” had returned the needed part to Chevrolet and they no longer had it to install! It was reordered and an appointment was made to install it on February 14. That time, it was installed but they said it didn’t fit right and they would have to reorder another replacement part. This time they said they could have it in a few days, so an appointment was made for February 21, again at 4:30. It took about an hour to install it before and they said it would take an hour on the 21st. I set up the appointment for 4:30 because I needed to be at church in Channahon at 6:15 pm. I arrived at 4:15 for my 4:30 appointment. At 5:32 when the car should have already been done, the service department came to the waiting area and said there was an emergency and their employee had to leave. They wanted me to take a loaner home and come back the next day. I reminded them I live 65 miles away and didn’t have another few hours the next day for a return trip. They found someone to complete the job, but they didn’t return it to me until 6:36pm. It took well over 2 hours and made me over 30 minutes late to church. Repeatedly, they have demonstrated that our business is not valued or appreciated. At this point, we regret purchasing a service package from the dealer for our oil changes and we would definitely not recommend anyone to purchase a vehicle from Webb. More