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Weatherford BMW of Berkeley
Berkeley, CA
702 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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702 Reviews of Weatherford BMW of Berkeley
November 26, 2019
Excellent service.Salesman, Bian, is excellant. Very Excellent service. Salesman, Bian, is excellant. Very helpful, and answers questions or finds an answer. I look forward to many miles with this dies Excellent service. Salesman, Bian, is excellant. Very helpful, and answers questions or finds an answer. I look forward to many miles with this diesel bmw, which runs well. More
by ThirdMan
Employees Worked With
Brian. Great salesman! 5 stars!
November 22, 2019
Great experience purchasing a car from Kevin This review is for Kevin Thomas who was outstanding to work with in purchasing a vehicle. I had previously worked with Kevin 2 years ago to lease a c This review is for Kevin Thomas who was outstanding to work with in purchasing a vehicle. I had previously worked with Kevin 2 years ago to lease a car and I experienced the same great service this time as well. Kevin promptly answered questions, provided honest and transparent information, and handily coordinated the rest of the Weatherford team's actions in the process when needed. I had done extensive research prior to the purchase and came to the transaction with informed expectations regarding the features and price. Kevin was easy to work with and I was very satisfied with the purchase deal we arranged. He has also continued to provide quality post-purchase service for follow-up questions. Strongly recommend. More
by dream_fish
Employees Worked With
Kevin Thomas
November 20, 2019
Great experience to getting a great car! Fantastic experience! It was quite a journey, from when I first stepped foot in the dealership to me walking away with a brand new car quite literally Fantastic experience! It was quite a journey, from when I first stepped foot in the dealership to me walking away with a brand new car quite literally 8 months later, I couldn't be happier! Throughout the process, Hermine and the other employees were patient and never rushed me. Very professional service, no one was too pushy and in fact I often asked willingly for advice, and each person I spoke to gave me good advice. Even during the agonizing process of making an order and waiting for the car to arrive on a ship, I was provided with tracking numbers and updates from Hermine and others. Overall excellent service, would recommend to anyone! More
by siddb
Employees Worked With
Jenn Bishop, Hermine Terhorst
November 17, 2019
Second vehicle purchase here and the service is unmatchable! The workplace is always clean and everyone there is very helpful and willing to work with any situation! unmatchable! The workplace is always clean and everyone there is very helpful and willing to work with any situation! More
by Nigelj92
Employees Worked With
Kevin Thomas, Dan Swanson
November 15, 2019
Excellent service. Very helpful people. Great inventory especially on i3s. No tricks or gimmicks, all in all a great experience. Thank you Raoul and Hermine for your help. especially on i3s. No tricks or gimmicks, all in all a great experience. Thank you Raoul and Hermine for your help. More
by lp2s1h
Employees Worked With
Raoul Rautenbach, Dale Iwataki, Hermine Terhorst
November 14, 2019
Great experience. Sales people found the car I wanted. Finance people got all paperwork ready fast and easy. Definitely one of the best car purchasing experiences. Will buy from them again for sure! Finance people got all paperwork ready fast and easy. Definitely one of the best car purchasing experiences. Will buy from them again for sure! More
by GreenJoeJoe
Employees Worked With
Stan Caldwell
October 12, 2019
Excellent experience Raoul was a pleasure and a delight to deal with. I hate buying a new used car but this was the best experience I’ve had so far.He was knowledgeable, Raoul was a pleasure and a delight to deal with. I hate buying a new used car but this was the best experience I’ve had so far.He was knowledgeable, he gave my husband and I space to talk to each other, and he worked with us. I also have to complement Eleni who helped us with the finance documents and Bobby who helped us with the features of the car. Definitely a shout out to Raoul. Hate the hard/pressured sale tactics, I’ve.experienced elsewhere. I’ve walked out of a bunch of dealerships . All in all Weatherford was great. More
by mparnow1
Employees Worked With
Raoul Rautenbach
October 07, 2019
Total lack of communications Arranged to purchase a car and set an appointment to pick it up. Drove an hour to get there, only to find out the car had been sold the day before. Em Arranged to purchase a car and set an appointment to pick it up. Drove an hour to get there, only to find out the car had been sold the day before. Emails ignored, calls not returned, complete disregard for customer's time. Wasted two hours of my time driving, not to mention time emailing and calling. Completely unprofessional. Don't waste your time with Weatherford. Many other, better choices available in the Bay Area, and you won't have to fight your way through 880 traffic to get there. More
by KR
Employees Worked With
Renold Victor, Paul Wright
October 05, 2019
Kevin was absolutely fantastic to work with, from initial contact to signing. We purchased 2 vehicles in the same day from him. The dealership closed at 8pm yet Kevin stayed with us well past 10pm just to en contact to signing. We purchased 2 vehicles in the same day from him. The dealership closed at 8pm yet Kevin stayed with us well past 10pm just to ensure until finance took care of us. He kept to his every promise and the deal metrics were exactly as agreed to. His professionalism, courtesy and knowledge are unmatched. He's not what you would think of as your typical car salesman - he's sincere and a straight shooter. For context, these were my 4th and 5th car purchases in 3 years, so I have decent comparable. Thanks again Kevin, looking forward to future purchases. Alex More
by BimmerMao
Employees Worked With
Kevin Thomas
