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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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April 13, 2022

Our family has bought many cars and trucks with Wayne ford and we love them. There service and very good. We love our fords. More

by whatwh9937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Handelsman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miranda, Daniel Murphy
April 13, 2022

This was the worse service sucks they want to overcharge and olí change.$110 the worse More

by Cab2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
April 12, 2022

Service writer courteous and helpful. Labor rate ridiculous, more than some Aviation facilities. Request for a buy back estimate was never complied with by sales team last Tuesday. More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miranda
April 12, 2022

They were very helpful in allowing me to bring the new car in for service. I wasn’t there long and they diagnosed the problem. I appreciate the help! More

by TNICE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Fitzmaurice
April 12, 2022

The service department fixed the last two repairs that weren’t done right without hesitation. Thank you Rochelle for your prompt attention in addressing the issues I brought up. More

by douglasharle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle
April 12, 2022

Service people were great explain what was done and turn out it was free wait time was minimal very helpful people More

by carmen10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
April 12, 2022

I like the set up they have for dropping off the car. Driving into a covered area is nice and the waiting room is comfortable. More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
April 11, 2022

Wayne Ford was able to service my explorer quickly. They kept me updated on the progress of my vehicle and did not try to sell me additional services. The facility was clean and the personnel were kn More

by eopalka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miranda
April 11, 2022

They are very friendly person working there, and I like that and have a good service More

by Jose D Fernandez
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miranda, Daniel Murphy
April 10, 2022

ABSOLUTELY PERFECT, FAST AND EASY. THANKS MICHELLE. I WILL COME BACK FOR MY NEXT SERVICE SOON More

by JAIMEF&I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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