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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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May 21, 2022

Unfortunately my Van sat for two days before they started on it for service. But once they started on it they cranked and fixed all my issues. I would have given 5 stars if it wasn’t for the delayed start More

by Stevenmarka71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Matt is always professional and respectful, great to deal with. I find him to be very trustworthy! More

by supercos7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

I have been buying Ford vehicles for years. This Ford Escape, is my 6 th. Ford. First was a Broncho 2, then several Ford Explorers, and 2 Ford Escapes. I take my present Ford Escape to Wayne More

by NURSEM9009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Handelsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot the names of people that served me. Either way, anyone who did, served me well. , Michael Miranda, Daniel Murphy
May 19, 2022

Any time problem with service , service call me with price and cashier give me difrent price - bigger . 2 time before service not close fuse box and the cover was caught by a mask… More

by KRYSTIANB41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Korey Knight
May 19, 2022

Everyone was friendly, very helpful and kept me informed throughout the day on progress. There was a small hiccup that was remedied quickly and they did the right thing. More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Great customer service, no need to make an appoint, get vehicle back time at promised. More

by CERIC146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

8:00 AM. Appt., done by 8:45, paid for with my Ford pass points, very good communication. Via text & e- mails. Perfect experience. More

by NEWTCONK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

Fast courteous service for last minute emergency. Repairs were made quickly Serviceadvisors kept me informed in a timelymanner. . More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
May 15, 2022

Great team and Communication with customer is 100% on the top. Let’s the customers what’s going on and how much it is More

by dave.cappello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
May 14, 2022

The vehicle was checked they said their was no noise or issue. I still hear the noise when breaking More

by krisr29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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