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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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July 15, 2022

Absolute worst Ford service I've ever experienced. They ordered the wrong part, then had me wait for days to tell me they didn't want to do the repair. They didn't want to spend the extra money to buy More

by seanster364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Halliwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, Daniel Murphy
July 15, 2022

Well run dealership and excellent service. Helpful employees great work a good place to come to More

by karen596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy, Jeffrey Cuba
July 14, 2022

Great experience. Quick service. Easy appointment. Very happy on my first visit to this dealer. Will be going back. More

by salfalletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

The service is the best, I had many good experience and I don’t change them for nothing. More

by LU0MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene, Ron
July 13, 2022

I was very Happy with the service and it was Easy to get an appointment. More

by Kellytripsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Jul 13, 2022 -

Kellytripsmom responded

Confirmed

July 11, 2022

Vehicle appointment was easily made, and all the repairs were completed in a timely manner More

by stattech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2022

Good people to deal with. Owner is first class 👍🇺🇸 I will deal with them again 👍🇺🇸 More

by delsieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

Bed service even I met in any ford dealership, they don’t have responsible, unprofessional More

by Vahagn Melkonyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Halliwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Fitzmaurice
July 07, 2022

Great service. Fast the clean and no problem gettin an appointment that worked with my schedule. More

by BDEVENS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

The work was good but cost was explained to be $1000 when asked but when I picked up the car the cost was $2000!!! Very horrible way to do business, looked like parts were $1000 and labor was the extra $100 More

by Armenmantashian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember who I dealt with
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