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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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November 02, 2022

Clean friendly with prompt professional service. Need more coupons for different services. Nice staff and environment More

by Murrayandsams
Recommend Dealer
Yes
Employees Worked With
TJ Lorenzi
October 30, 2022

10 hours of waiting for a brake job. Only did rear. Brought my car back next day because I almost hit a car when I couldn’t stop. They replaced everything in front, they said no charge. More

by Chuckdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Redmon
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

Always good service! ! Matt & the team make it a good experience every time. They make you feel comfortable!! More

by SALSELLITTO
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
October 29, 2022

I stopped at Wayne for an oil change without an appointment in hopes that I could be in and out within 2 hours.. I was nicely greeted by the girl at the service desk and my car was done within 45 m More

by Lindseymoore322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Ford of Wayne NJ is a very clean, professional and reaonably priced service center. They provide great service More

by BROTHERWAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Well after 2 bad experiences a year ago or so, this time I’m pleased with my visit for the Ford works. The lady’s are very pleasant to deal with.Good Job ! More

by PETEJACOBS1946
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Matt Halliwell is great in the service department. He managed to get me on the schedule right away and got me out on time. Also communicated with me when job was completed. Great job! More

by Joe Nicosia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

The service rep Matt was expecting my vehicle and all the necessary. The service was done on time. Very professional team at Wayne Ford. More

by SMAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Handelsman
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

Completely attentive and approachable. Fixed right the first time! Highly recommend. Michelle is phenomenal and very thorough More

by RSPINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cuba
October 27, 2022

Clean, friendly, they take very good care of my car, service people are very helpful More

by BARBARA.CALABRO19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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