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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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November 12, 2022

My service appointment was handled on time. My service and a full inspection of the truck were handled in a short amount of time. Service advisor was attentive and knowledgeable. More

by jk2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Lorenzi
November 12, 2022

Always the best service, quick and easy. The best Techs and service writers. Wayne Ford is the place to be. More

by mralex001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aderlyn Duran, TJ Lorenzi
November 11, 2022

Excellent service department! I appreciated the personal attention and quick service. I have never had trouble getting an appointment! More

by MCWEENEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Very professional, it's a great experience every ti me I go there especially Michelle. More

by jgdrocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

So glad I came across you. We will definitely be there again. Thank you for everything. More

by Jenright8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
November 05, 2022

Wonderful customer service and attention to detail. Easy drop off, and immaculate area especially the spacious waiting room. More

by ALEXWOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Lorenzi
November 05, 2022

I had excellent service. I wished I had gotten a call when my car was done and not have had to call twice. More

by danielle002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

Wayne Ford has always provided excellent service for my vehicle. The service is always complete in a timely manner, and staff provides fantastic customer service. More

by cody.inglis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

Always great to work with you guys. 40 buck to kick my tire . In and out in an hour. No hassles. Outstanding service. More

by peterfortoloczki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I didn’t catch the service agent’s name , Jeffrey Cuba, TJ Lorenzi
November 02, 2022

From the moment we entered the service center everyone was professional,courteous & helpful until we left. More

by GRACIED14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the name of gentleman in service Dept but he was great.
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