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Wayne Ford - Service Center

Wayne, NJ

4.5
801 Reviews

801 Reviews of Wayne Ford - Service Center

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December 09, 2022

A wonderful experience everyone was very nice, professional, and friendly, and accommodating. My car was ready in a very timely manner Merry Christmas 🎄 More

by Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Braunstein, TJ Lorenzi
December 08, 2022

The wait for the parts to come in and the vehicle to be fixed was frustrating (over 2 weeks). Plus the wait for a loaner (one week) and the loaner reeking like smoke, masked with odorizer, was also frustra More

by ucabrera09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Service department was outstanding. Professional, caring and knowledgeable They are an asset to your company More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Prompt service with attention to detail and comfortable waiting area, courteous staff and attentive to needs. More

by Pmacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Brought my truck in for 2 recalls, they inspected the issues and sure enough the issues fell under the recalls and the work was done and truck was back to me in a day all covered under warranty. More

by FIORE173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Lorenzi
December 04, 2022

Matt great job you guys rock you guys found a long-term customer again thank you for everything More

by markfabricant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Always a great experience at Wayne Ford. The service department staff are so nice and My car is done quickly. More

by slulm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Always a pleasure to work with the team. Very satisfied with the quality of service. More

by George Axberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Staff were very courteous and understanding. Truck was completed on time. They also fixed my window that was not working properly. Waiting now for an answer on my front seats and rear tailligh More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

The facility is clean and the service manager is nice. But the speed of service needs some improvements. More

by qianlitom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
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