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Wayne Ford - Service Center

Wayne, NJ

4.5
801 Reviews

801 Reviews of Wayne Ford - Service Center

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December 28, 2022

Wayne Ford service department is by far the organization that all other dealerships should be measured by. Everybody from the entire service counter technicians and cashiers are friendly. I cannot say enoug More

by Weswith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

My Service Advisor Michelle was a pleasure to deal with. She was friendly, courteous, knowledgeable, and provided excellent service. It is a pleasure to do business with Wayne Ford. Thank you More

by JEANNECAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

Friendly very professional helpful these were to you any question you had they were great customer service and support you couldn’t ask for anything better. I glad I went there and will continue to do so More

by Pagepaterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember there names I only know they were very considerate
December 22, 2022

Service was quick, polite, and Michelle kept me informed of the progress of the service appointment. More

by jbutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Great service for oil change and tire rotation. It took roughly 45 minutes to do the service.Service advisor Matt recommendation for future services is A+. More

by Alfredgranados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Never received a call or text for recall repairs. No available car for use during service. More

by tlfrost72
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

They great feel free to try them I have been with them for ten ue More

by dexman4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

Great service was provided with PU. On time and friendly crew to work with. thank you! More

by CHISATOTAKADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
December 13, 2022

They have been very easy to work with, schedule, true to their wait times, and answer questions. More

by MJK1278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
December 09, 2022

Pleasant and efficient staff. Good service. Had a safety recall on my vehicle and the problem was quickly solved. More

by Zorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
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