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Wayne Ford - Service Center

Wayne, NJ

4.5
801 Reviews

801 Reviews of Wayne Ford - Service Center

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January 15, 2023

The appointment was in time and everything was great. I had no issues with my appointment. More

by papastav75
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
January 14, 2023

Warm and friendly. They make you feel at home and the process easy and quick . More

by Mom.pop010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Braunstein, Korey Knight
January 12, 2023

All of the service staff are courteous and informative. I felt no pressure to make a particular decision but felt informed enough to make a decision I felt good about. It also wasn’t a bother to them for m More

by reneeracan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Michelle in service was fantastic to work with, thank you. She made sure my truck was turned around quickly even though it wasn’t scheduled More

by Stephan Markowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

The mechanics have to make sure they check everything when you come in for a full service More

by Rickcoffee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
January 07, 2023

Appreciate the very helpful staff. Matt, at the desk, is very knowledgeable and helpful. Bill gave me good directions on how to navigate my way home. More

by Zorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill - met him at the checkout desk
January 06, 2023

It’s helpful, understanding, comprehensive and the people at the desk in service are polite. More

by lina luzuriaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Great customer service and communication. Took the time to break down my situation and provide some options. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
December 31, 2022

Went in for recall on my ‘17 escape. Service was prompt and took me even earlier than my appointment time. More

by Draskids322
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was in service
December 29, 2022

Fast reliable service and the Ford App rewards program is definitely a great incentive for us customers More

by PRECIOUSGEM275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
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