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Wayne Ford - Service Center

Wayne, NJ

4.5
801 Reviews

801 Reviews of Wayne Ford - Service Center

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March 04, 2023

They are friendly, honest, and efficient. I know when I bring my car in it’s in good hands! I highly recommend this service center for all of your Ford service needs! More

by Leese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

They where very helpful and they took there time to explain to us how everything was going to work. More

by cortes32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

They went above and beyond and got my vehicle running perfectly. They took care of all of my concerns. More

by sharonlv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Offered free pickup and delivery for oil change. Right on time, and reasonable price for oil change. More

by WAYNEWOLVERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

When I dropped off my car everyone was so freindly. I will recommend this place for buying a new car. More

by Baumjl12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

They fixed my Ford Transit Van in a timely manner and did a very nice job. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Excellent service and communication from service dept. would come back again. Pickup and delivery service was readon we used this dealership. More

by FLASHLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Knight
February 24, 2023

I expected that the car will be serviced for free as this is a serious issue of a recall but instead i have been fooled by the staff saying that I will be charged for the repair. I have already taken legal a More

by ankush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

ankush responded

For a service that shall be covered under a recall. Instead of apologising the staff told me that i will be charged for rectifying the recall issue. Its not FORD its FRAUD

February 24, 2023

Staff is friendly and knowledgeable. My car was delivered to me in a timely fashion and with care. More

by TPCARTER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

It was last minute headlight went out - Thank you! My left bulb now may be misaligned More

by bill_hutch_burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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