Wayne Ford - Service Center

There was a lack of communication about the status of my car which upset me. The people were very polite. My car was not cleaned which while not required would’ve been a nice touch. car which upset me. The people were very polite. My car was not cleaned which while not required would’ve been a nice touch. More

They picked up my Truck for an airbag recall and dropped it off the same day. it off the same day. More

Always there for you so accommodating always respecting answers your questions takes time to talk to you about your issues answers your questions takes time to talk to you about your issues More

Had my truck for over five months and didn't fix it Talk later? Had my truck for last time for for five months was the for the same issue for ten moths and never fixed it later? Had my truck for last time for for five months was the for the same issue for ten moths and never fixed it More

It’s always a pleasure to bring your car somewhere where people are nice, courteous, friendly, and take care of you and your vehicle. people are nice, courteous, friendly, and take care of you and your vehicle. More

The person who assisted us helped out so much we our issue with car. She also resolved the issues. issue with car. She also resolved the issues. More

Tuesday my car was scheduled for an oil change and to repair the right tail light. I wait and check the battery drain. I waited two hours and checked I had to leave for a doctors appointment. They had do repair the right tail light. I wait and check the battery drain. I waited two hours and checked I had to leave for a doctors appointment. They had done the oil change but the work with the battery drain was taking a long time, and they had not fixed the tail light which included the turn indicator, which I told them was very important for me And their answer was we didn’t do the tail light we didn’t have the bulb that is inexcusable and it made me very annoyed so that’s my problems. Current problem. Oil change was fine. I have to go back now they want to fix my brakes but I was really upset about the tail light because I really wanted my turn indicator that was a safety hazard and they didn’t fix it . More

Wayne Ford is a best dealership in the area they go extra hand for customers….Had my van serviced there and they did everything to make us happy one more time thank you, and thank you Michelle Redmon and her hand for customers….Had my van serviced there and they did everything to make us happy one more time thank you, and thank you Michelle Redmon and her department More

Wayne Ford is reliable and courteous every time. They get it done when other dealerships can’t. They get it done when other dealerships can’t. More

Excellent service department. truck went in for 4 days with scheduled engine recall issues and after picking it up I encountered braking issues within 2 hours traveling home . so truck went in for 4 days with scheduled engine recall issues and after picking it up I encountered braking issues within 2 hours traveling home . so I returned it the next day unknowingly if it was related to engine work which it wasn’t. They took truck in 1 st thing in the morning while I waited for repair . It was a bad square o ring on the master cylinder causing breaking issues and warning light to turn on . I was happy that this issue was resolved quickly because I was going to travel the next day 7 hours to Ohio. I couldn’t say enough about the service manager and there service team how pleased I was and this repair was completely covered by warranty. Thank you again More