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Wayne Ford - Service Center

Wayne, NJ

4.6
1,043 Reviews

1,043 Reviews of Wayne Ford - Service Center

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August 02, 2025

My recent service took 5 days, which I believe is an excessive amount of time. What started as a routine maintenance became $900.+ dollars after being told the steering parts will be replaced at No cha More

by MIKED54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Michele’s professionalism is over the top as well as the entire service department. Top notch More

by george.spinnler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Quick service, friendly and helpful employees! The Explorer is the nicest SUV on the market More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Very nice people Car was done on time fast and efficient great people very knowledgeable More

by rosanna513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Dealership put a new transmission in months ago and a shroud underneath was hanging noticed it and brought the pickup back to the dealership Michelle said they get old over time or I must of hit somethin More

by SGIAMMETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Matt is awesome and the only treason why I keep returning to this location. Everyone is nice though More

by JDLEDESMA
Recommend Dealer
Yes
Employees Worked With
Matt
July 31, 2025

Wait time for a simple oil change is too long. Should have separate section for oil changes only. I’d rather go to a local gas station! More

by CHIPATECUAWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Fueron muy amables las personas que me atendieron, llegaron temprano ha recoger mi carro y el trabajo está muy bien. Thank More

by i.chunga1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Stonebridge
July 30, 2025

Excellent service and very professional Staff is very friendly and they always make sure to take care of my vehicle as best as they can. More

by STEPHGESTRADA
Recommend Dealer
Yes
Employees Worked With
Michelle
July 26, 2025

Service is always very professional and efficient. The staff is very friendly and can always answer my questions. More

by STEPHGESTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Handelsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.