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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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January 16, 2024

#1 NO callbacks when asking when ready (4 days after scheduled completion) Bad news is better than NO news to schedule pickup. #2 1st diagnostics was wrong. Had to reschedule all over again More

by tomwassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
January 16, 2024

Dealership is good all the employees are good but I drop my car more then 3 time it’s brand new 43,000 miles I drove and there is noise coming from under the hood they can’t find out i don’t know who to go More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Very nice people helpful polite they did all they could to fulfill my need thanks More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Reliable and very easy to work with. The Ford pick up service is a great perk. More

by DDEGHETTO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Michelle Redmon was awesome. My truck was in the shop for some lengthy amount of time. She was transparent throughout the whole process. Providing me with updates on the repair t More

by Manny9612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Consistently great service. Never any issues. Easy to schedule and convenient hours. Great all around More

by THV
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Great people and great service I would recommend them to all my friends and family More

by SHADIRAMDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Great service and pleasant folks. .they handle my vehicle with care and staff is always polite More

by BRIMZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Very clean, efficient and friendly service. Easyily explained what was done and what needed to be done to my vehicle. More

by LISA.WILLIAMSGMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Not happy with the installation. Dash cam was in incorrect location and wires in back hanging. Not tucked in professionally. More

by Helal Uddin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riondo Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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