Wayne Ford - Service Center

The transmission went on my car at 27,000 miles. I was told I would have to wait 3 weeks for them to look at it because I didn't have an appointment. They didn't have a loaner car so I was told they I was told I would have to wait 3 weeks for them to look at it because I didn't have an appointment. They didn't have a loaner car so I was told they will let me know in 4 to 6 weeks if they will repay the $1,000 I had to layout for the rental. After speaking with the manager they looked at the car after it sat there for a week again telling me I didn't have an appointment. I never thought the transmission would go. How was I supposed to make an appointment? So I am out$1000.00 on a warranty issue. I have called Michelle 4 times about a wheel that was supposed to be fixed while it was there and she hasn't called me back. So they don't take care of there costumers. More

Very satisfied I find customer service with very polite and appointment always on time so very satisfied and appointment always on time so very satisfied More

I wasn’t even aware I needed an oil change and service, but these fine folks are on their game. Not only was I made aware of my needs but was immediately taken care of like they were just waiting for me to but these fine folks are on their game. Not only was I made aware of my needs but was immediately taken care of like they were just waiting for me to come in. I was in and out in a short time. Michelle and her team of service wizards are great. I didn’t even have time to finish my coffee before my technician was there handing me my keys. I did have enough time to stop by sales and get ready for my next lease. Speed and efficiency doesn’t always coincide with quality customer service, but it does at Wayne Ford. More

I had an appointment at 1245 pm, but since I arrived at 11 am the young woman just says we don't know if we can attend to you. You must wait, you arrived very early. There was not just one person waiting i 11 am the young woman just says we don't know if we can attend to you. You must wait, you arrived very early. There was not just one person waiting in the room. Could it be that people don't wait and leave, but all at the same time? She should be more courteous and to say the least, we will try to assist you as soon as possible, you arrive early, be more kind, positive. More

The service I asked to have done. They didn't do it completely, they came back with repairs they clamied needed to be done and vaguely described then. The owner of the vehicle was wit They didn't do it completely, they came back with repairs they clamied needed to be done and vaguely described then. The owner of the vehicle was with me. They refused to ask him questions about the service history on the vehicle. Which he bought it from his in-laws who purchased it new. They were very dismissive of my knowledge which I didn't appreciate it More

Fast Reliable Work and Amazing Results that come with it highly Recommend Fast Reliable Work and Amazing Results that come with it. highly Recommend this dealership to anyone who loves good quality products highly Recommend Fast Reliable Work and Amazing Results that come with it. highly Recommend this dealership to anyone who loves good quality products and work. More

Very helpful and they made it easy to get repairs done Helpful a they keep you informed on your vehicle. Helpful a they keep you informed on your vehicle. More

Customer focused. ... aims to please and they do a great job with fair prices Customer focused.... aims to please and they do a great job with fair prices... happy to g ... aims to please and they do a great job with fair prices Customer focused.... aims to please and they do a great job with fair prices... happy to give Wayne Ford my business More

I've been a customer of Wayne Ford for over 20 years, the service department has always provide exceptional service. service department has always provide exceptional service. More

Great service and great team I can always rely on a great service team at Wayne ford. Thank you! service team at Wayne ford. Thank you! More