Wayne Ford - Service Center

Conveniently located in Wayne, NJ by rt 46. Visit is simple, by appointment and on time. No excessive waiting for your car's turn. Knowledgeable and customer oriented. My 2010 Mustang was maint Visit is simple, by appointment and on time. No excessive waiting for your car's turn. Knowledgeable and customer oriented. My 2010 Mustang was maintained by specialists, all explained and reasonably priced service. Definitely recommended. More

It's a pleasure working with Matt and Michelle The are very accommodating. Happy to work with them very accommodating. Happy to work with them More

Professional, courteous, friendly Took care of my car. No problems. Easy to deal with. Quality people. No problems. Easy to deal with. Quality people. More

Always a very pleasant experience The staff at Wayne ford treats you like family. Excellent service treats you like family. Excellent service More

The customer service representative was friendly, knowledgeable and professional and took care of my issue in a short time. knowledgeable and professional and took care of my issue in a short time. More

Everyone was 100% attentive 6 stars all the way around best ford dealership I have ever been to best ford dealership I have ever been to More

She was rude, offered zero customer service and eventually refused to speak to me so I requested a new service manager. She needs to be reminded of how to handle customers and how to offer good cus eventually refused to speak to me so I requested a new service manager. She needs to be reminded of how to handle customers and how to offer good customer service. Very poor More

Not now I can't sorry You are counting my words now? ?? Please do not send text to my phone any more ?? Please do not send text to my phone any more More

They know me so that's so much better than explaining yourself 100 times. They are nice, they are resourceful and professional yourself 100 times. They are nice, they are resourceful and professional More

Dealership took great care of me when they made the mistake of telling me that my vehicle would be picked up at 8:15, when they actually had me scheduled later. When I told the service manager I came i mistake of telling me that my vehicle would be picked up at 8:15, when they actually had me scheduled later. When I told the service manager I came into my office 90 minutes early because they told me to he got my vehicle picked up and did not charge me for the service. That is customer care! More