Wayne Ford - Service Center

I recently left a review where I had an issue with this dealer. Since then, I got in contact with Matt in service and he rectified the problem and we settled the matter. My issue was a charge for and updat dealer. Since then, I got in contact with Matt in service and he rectified the problem and we settled the matter. My issue was a charge for and update and the tech not resetting my oil life percentage. Because of that I noticed my tires were all listed at 35 psi on my inspection sheet, while in reality they all read 65 psi. I brought this to Matt’s attention and he told me he would speak to the technicians and make sure that it doesn’t happen again going forward. He also was able to offer me some items as a way to make the situation right. I’m happy that the issue was fixed and have confidence that customers’ vehicles will be taken better care of. I would leave a 5 star review, but because of the issues with my inspection sheet not matching the actual information on my truck, I can’t. That is a safety issue and raises concerns about the accuracy of the rest of the inspection. In the future, I hope I can leave a 5 star review. More

Everyone was courteous and helpful in the department and friendly, the associate on me was quite informed friendly, the associate on me was quite informed More

My experience Wayne Ford was awful. Nobody could give me the help I was looking for Nobody could give me the help I was looking for More

Excellent service. very very customer service oriented, Very please with all personnel, pick up service is the best. very very customer service oriented, Very please with all personnel, pick up service is the best. More

Very accommodating-picked up our vehicle and dropped it off. Great service and addressed the issues quickly off. Great service and addressed the issues quickly More

The best services Michelle explain me everything clear. My car had a leak and they fix it really fast. My car had a leak and they fix it really fast. More

The service was good. The people were knowledgeable and friendly.The area and place was clean.If I need service again.I will contact ford. The people were knowledgeable and friendly.The area and place was clean.If I need service again.I will contact ford. More

I’m very pleased with the service from Wayne Ford. I’ve been unfortunately cursed with a problem vehicle so I’ve used their services many times and have never been disappointed! They even were able to I’ve been unfortunately cursed with a problem vehicle so I’ve used their services many times and have never been disappointed! They even were able to drop my vehicle off to me when I didn’t have a way to pick it up which I very much appreciate! More

The service department was great. They took care of my van. The parts department (Mr. JACKSON) Came thru by having the parts and tires. Can't say enough about the great service. Miche They took care of my van. The parts department (Mr. JACKSON) Came thru by having the parts and tires. Can't say enough about the great service. Michelle was knowledgeable and wonderful. Class service when they dropped me back to my place of business. More

Super helpful and nice staff overly nice Bill helped me with more then everything i needed along with michelle abd matt in the service department everybody was so nice and helpful with more then everything i needed along with michelle abd matt in the service department everybody was so nice and helpful More