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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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May 02, 2024

Terrible experience. I spent a lot of money and car is not drivable, always in service. More

by Mailing Slominski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Everything went according to the estimate and was completed in a timely manner! Michelle R. was knowledgeable and accessible! More

by EGOJOS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

They made the process easy and as quickly as possible. Scott and Eric were both very helpful in the process. More

by COACHC07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

It was a pleasure to work with Wayne Ford. Their pricing is fair and their labor is pretty quick. More

by Mahmoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

The people in the service department went out of their way to assure that Ford covered the replacement of a faulty part. I am grateful for their perseverance. My husband plans to purchase a truck before t More

by petrarca0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager of Service Department
April 30, 2024

The best service and customer service! Will not go anywhere else. Thank you Wayne Ford for keeping my SUV in tip top shape. More

by VANREETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Thank you for your patience and being kind. My car was brought back to me in great shape. More

by TRENNELLLEROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Great communication. Reliable, knowledgable staff. Clean work. Thank you to everyone at Wayne Ford for your service. More

by dritanb83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Great people great service . Always a pleasure. I would recommend this dealership for anyone looking More

by JTBROWN3683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Very professional curtesy was A1 Freindly polite on time gave vehicle back just like when they picked it up More

by joecostanzo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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