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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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May 15, 2024

Nice friendly team answered questions I have had. They explained me how to use Ford Pass points. Time well spent - my car was checked without delay, the office is cool and quiet. Thank you guys More

by HAPPYLINA_Z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Been buying my vans from them for over 30 years. The service department was great coming for my next van soon. More

by jvanwinkle57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Treat your ride like their own. Very professional and fair priced . Easy to set up an appointment. More

by Livewire08659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Michelle was fantastic. Paul was terrific as well. Thank you both for all the help! More

by tomstergiou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks so much, David.Nappa, for your kindness. Very much appreciated!
May 09, 2024

The experience was awful. Not only did they waste half a week by waiting 5 days just to run a diagnostic, which they already knew I did myself, but then decided to charge me f More

by NHANRAHAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

It is always a pleasure to deal with Michelle & she’s always very helpful & attentive. More

by LILLIANROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Matt set my appointment over the phone. Michelle took care of everything when I arrived and had the car brought to my house the next day. We got our last 7 vehicles from Wayne Ford. Great d More

by RBW2058
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Michelle was wonderful in getting my f-150 fixed . That had have its motor replaced.! She was up front and totally honest about the back order and time delay .! She told me she would do her best and s More

by Aingino3529@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

This deler taken care a costomer i so happy alway on time 5 start thank you everyone for hard worked More

by FLACO19782013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Car was done on time and as promised. They took excellent care of me and the car. Matt was particularly helpful More

by RFSCHUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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