Watseka Ford Lincoln

Excellent Service Service is wonderful and very helpful. Staff is very friendly and accommodates requests for service as to day and time service is desired. Staff is Service is wonderful and very helpful. Staff is very friendly and accommodates requests for service as to day and time service is desired. Staff is very efficient. More

Great service, courteous staff i purchased a Lincoln from another dealership, when I had a concern, iI called Watseka and was told to bring car in next day. There wasn't anything w i purchased a Lincoln from another dealership, when I had a concern, iI called Watseka and was told to bring car in next day. There wasn't anything wrong with the car, however, I had a problem setting up some of the computer controls. The young gentleman that assisted me, M Miller, was very helpful, he walked me through the system, was very cordial, answered my questions without making me feel uncomfortable. He pointed out several things that will make it easier for me to,operate the car. It was quite refreshing to have a young man be so respectful to a senior citizen. I also spoke to the owner and, he too, was very courteous and friendly and asked if I would like to a tour of the facility, which I did, it was a pleasurable experience, the dealership goes out of their way to make customers comfortable, I will definitely go to Watseka to have any maintenance, etc., done on my Lincoln MKC, I will recommend them to family and friends, I am sorry that I didn't purchase my vehicle there. More

Great service experience Wonderful service and a very helpful, friendly staff. My Ford C max was towed there without any prior arrangements and I received a call with details Wonderful service and a very helpful, friendly staff. My Ford C max was towed there without any prior arrangements and I received a call with details and estimated time the car was going to be ready. They do a great job and follow up. Not to mention the beautiful new building and huge inventory, everyone is really nice there! More

Vehicle service and tire rotation As usual, I was warmly and promptly greeted. The Service Manager quickly routed my vehicle to the proper service personnel and directed me to the cust As usual, I was warmly and promptly greeted. The Service Manager quickly routed my vehicle to the proper service personnel and directed me to the customer lounge to await completion of the service. While there, I was greeted by both sales and office personnel. My vehicle was done in approximately 45 minutes; the service manager gave me a verbal explanation of the findings and work done, and I was on my way in a total time of about 1 hour. I highly recommend this dealership and service personnel. More