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Watertown Ford
Watertown, MA
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 30, 2025
I was completely unsatisfied with the service experience.
My Vehicle was picked up for a recall which they had a record of. I was told they needed my vehicle for the day and was promised I’d have it back
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by lnclaf19
Employees Worked With
Michael OBrien was the only helpful, compassionate being in the building
June 21, 2025
True professional from start to finish.
How a buying vehicle experience should be and more. 5 stars. Highly recommended! If I need another vehicle, I will be back.
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by henryc524
Employees Worked With
Patrick OBrien
October 07, 2024
Transparent, friendly, helpful dealership with great
people. They go above and beyond here. I would recommend this dealership to anyone looking to purchase or lease a Ford.
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by reillykopp
Employees Worked With
Tim Duffy
