Watertown Ford

Al was so professional! I arrived feeling hesitant because I am nervous with salesmen, but Al just made me feel comfortable right away. I was pretty sure that I wanted to lease the car and Al helped m because I am nervous with salesmen, but Al just made me feel comfortable right away. I was pretty sure that I wanted to lease the car and Al helped me through the process - he was a wonder. I recommend him completely. Please fell free to contact me if you have any questions. I am here to help. Sincerly, Cindy More

All around, positive experience purchasing Ford Fusion Hybrid. Good explanations on features, and on how to use them. Reasonable negotiation on price. Friendly reception. Car ready as promised. Hybrid. Good explanations on features, and on how to use them. Reasonable negotiation on price. Friendly reception. Car ready as promised. More

Went to Watertown Ford only because it was nearby and my sister, visiting from Texas, insisted even though I'm more interested in Nissan (driving my 2nd, 1996 Sentra). Al was such a nice man and so accommo sister, visiting from Texas, insisted even though I'm more interested in Nissan (driving my 2nd, 1996 Sentra). Al was such a nice man and so accommodating -- not at all the stereotype of car salesman. He listened to what I was interested in, no cajoling. He has become the man by whom I measure other car salesmen. And, even though after a bad experience with Dodge had sworn only foreign cars in future, keep thinking about the Focus... Didn't move any further that day because husband not along. Also, my sister keeps strongly advising I call Al. More

Al was very helpful going through the features of the car and handling the turnover. He patiently explained every feature and took us out to get the inspection. and handling the turnover. He patiently explained every feature and took us out to get the inspection. More

It was a very good experience at watertown ford. the sales staff went out of their way to get us into the truck we wanted. i have given the great ratings on this survey because i havent had a better exp sales staff went out of their way to get us into the truck we wanted. i have given the great ratings on this survey because i havent had a better experience at any other car dealership. these people know how to treat customers right. More

They offered me a great service. Very friendly and explained everything to the details. They tried everything to get my lease approved and with good rates. explained everything to the details. They tried everything to get my lease approved and with good rates. More

Everyone encountered was helpful and friendly - without generating the typical "sales pressure". Al took his time and asked relevant questions, while periodically getting more information as needed to ans generating the typical "sales pressure". Al took his time and asked relevant questions, while periodically getting more information as needed to answer my questions. The trade-in car was evaluated quickly without scheduling another appointment. Some features wanted for the new car were not available in an existing model but I was informed that work could be done within a few days More

Overall it was a good shopping experience. I was able to go in a handful of times to test out a Ford Focus before making a purchasing decision. Unlike a few of the other dealerships that I shopped at, I wa go in a handful of times to test out a Ford Focus before making a purchasing decision. Unlike a few of the other dealerships that I shopped at, I was not pressured to make a decision and as able to shop around at my own pace. After deciding to make the purchase, I was also able to secure a very competitive interest rate through the dealership. I would shop through Watertown Ford again. More

The dealership was very good about helping me find and purchase a new ford focus. Albert knew where the two Focus left in the dealership were located, and was friendly about showing me the car. The pric purchase a new ford focus. Albert knew where the two Focus left in the dealership were located, and was friendly about showing me the car. The price was really good too, and he threw in the rubber winter mats for free because it was something I wanted. After my purchase, when I went to pick up my car, he went through all the stuff about the car (he synced my phone to the car and showed me how to use it, as well as explaining everything else about it). Overall it was a really good car shopping experience. More

I was interested in test driving the Ford Focus and was greeted by Al who happened to be in the parking lot moving a new vehicle. I found Al very easy to work with an accommodating. I had avoided test driv greeted by Al who happened to be in the parking lot moving a new vehicle. I found Al very easy to work with an accommodating. I had avoided test driving cars because I didn't want to have to deal with overly aggressive sales persons. I felt that Al and the manager at Watertown Ford were approachable and knew how to balance the fine line between getting to "yes" in a sale and being respectful of a customer's desire to take time to make an informed decision. I would recommend Al and the dealership for that reason. More