Watertown Ford
Watertown, MA
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Al Abramson and Alex Dumanski were both very courteous and professional. I had a good price quote and the overall experience was pleasant. I would recommend the dealership to others. and professional. I had a good price quote and the overall experience was pleasant. I would recommend the dealership to others. More
Al was very patient and courteous with me. I had many questions and had a good idea what was important to me. Even, when I asked something that had to do with another model than what I was interested, h questions and had a good idea what was important to me. Even, when I asked something that had to do with another model than what I was interested, he took the time to explain a feature and benefit to me or why it might not fit my needs, since I am disabled. Al let me do the test drive on roads, steep hills and intersections that I know can be difficult in icy weather. Overall, the staff was very friendly, there was no push to move me on and I spent almost 3 hours there this afternoon. The sales room is very clean and comfortable to conduct business in. I would definitely recommend this dealership. More
We were pleased with our car buying experience at Watertown Ford and found Al to be very easy to work with. He answered all of our many questions, and we really enjoyed his sense of humor. Watertown Ford and found Al to be very easy to work with. He answered all of our many questions, and we really enjoyed his sense of humor. More
Just bought a new 2012 Fusion from Al. Everything about Just bought a new 2012 Fusion from Al. Everything about the experience was first rate, smooth and efficient. I drove it off the lot less than 24 ho Just bought a new 2012 Fusion from Al. Everything about the experience was first rate, smooth and efficient. I drove it off the lot less than 24 hours after I met Al. He could not have been more helpful, he’s very good at explaining how the car works. I would recommend him to anyone. More
Al Abramson was so easy to talk to and work with. I was looking for an Escape Hybrid and he was very knowledgeable and helpful, made it easy for me to learn about the car, take a test drive to appreciate t looking for an Escape Hybrid and he was very knowledgeable and helpful, made it easy for me to learn about the car, take a test drive to appreciate the ride etc. He is the sort of car sales guy I always hope for! More
I will not be purchasing from this dealership. My friend and I had a very bad experience at your dealership. The salesman who we talked with had the audacity to speak negatively to another salesman about my and I had a very bad experience at your dealership. The salesman who we talked with had the audacity to speak negatively to another salesman about my friend and I who stayed in our car a few minutes to gather our bearings before walking into the dealership. After over hearing this, we were both in shock; however, we decided to still come in. As we proceeded to walk to the doors we were barked at instead of greeted. The salesman yelled at us saying that, "this is a dealership, not a parking lot." I then told him I came because my bank, USAA, recommended it for car buying. Fortunately the car that I was interested in was sold the day before. I am glad I did not have to think about whether or not to give this company my business. I highly recommend NOT giving this dealership your business! They haven't a clue how to treat potential customers!!!!!! More
Purchased a vehicle there tonight, have bought many cars before from other dealers and sales people, but this transaction was the smoothest I can ever recall. Would highly recommend both Watertown Ford and before from other dealers and sales people, but this transaction was the smoothest I can ever recall. Would highly recommend both Watertown Ford and Al More
My wife & I were greeted by Mr. Abramson as we arrived for a casual look at the Ford Focus. He was obliging and invited us to sit in and get comfortable In a Focus that, it turned out, had no g arrived for a casual look at the Ford Focus. He was obliging and invited us to sit in and get comfortable In a Focus that, it turned out, had no gasoline. Undaunted, we moved on to another vehicle that was fueled & took a test ride, with Mr. Abramson in the role of back seat driver. Given his expert coaching and preparedness, we have given him a deposit and will pick up our new vehicle at the end of the month. In truth, he made the experience fun and clearly had the trust & support of his co-workers. If liking the other party is the basis of doing business, then we were bound to do business with Al this afternoon. Mark Dooling, AIA More
I was greeted about 15 seconds after I got out of my car by by Al Abramson, thanking me for stopping by and asking me what he could help with. He brought me over to see what I asked about and was very help by by Al Abramson, thanking me for stopping by and asking me what he could help with. He brought me over to see what I asked about and was very helpful and honest with his answers. He wasnt trying to sell me the biggest baddest car out there, he was helping me find exactly what I needed. After finding one we liked, we test drove it, and went back inside. This is where Al Heller started helping us work out a price that fit my needs. They gave me a few different options and we found one that worked in my budget. They stayed after closing hours to finish my paperwork, and AL even went to get me Dunkin Donuts Iced Tea while we finished in the 90+ degree weather! I would recommend this dealership to anyone looking to get a car! Everyone was very helpful and nice! More