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Washington Ford Inc. - Service Center

Washington, PA

4.8
853 Reviews

853 Reviews of Washington Ford Inc. - Service Center

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December 20, 2024

I would never go anywhere else. Mike Reed and his service department is the BEST! More

by DRKRAMER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reed
December 20, 2024

Andrea is. responsive and courteous. She explained additional suggested work and provided an estimate of cost. The only reason for 4 stars instead of 5 is that I More

by AADARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
December 19, 2024

Quick and efficient service with great communication, and fair pricing. That has been our experience each time we’ve visited. More

by KJWSMITH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin with service
December 18, 2024

I needed to have my windshield replaced, Washington Ford got me in contact with who they recommend, and I was able to have the windshield replaced in the dealership at the same time that they provided an oi More

by J_CLARK1036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
December 15, 2024

The inspection and tire replacement was done quickly and thoroughly and the service center was helpful in the process. I waited for my vehicle and everything went smoothly. More

by joncelani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
December 15, 2024

Great staff. Awesome customer service. They went above and beyond to get my vehicle to finally pass emissions. A special thanks to Casey Baumgardner and Andrea More

by WERREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Baumgardner
December 13, 2024

As always Jake in service takes care of what needs to be done and gets it done on time. More

by Steven Kolesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake V.
December 12, 2024

I shouldn't have to replace my entire rear window assembly to fix my rear defrost. More

by WINOVICH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : never worked with jeff, but I had to answer and waste time
December 12, 2024

Washington Ford customer service is fantastic! !! Every experience with them has been a 5 Star. More

by BTHRITSKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Danzuso, Andrea Baumgardner
December 12, 2024

Mr. Paris is the service department is just wonderful. He works hard to accommodate my schedule and oversees all concerns fully. He is both efficient and dependable. More

by JCBBMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales