Washington Ford Inc. - Service Center

I was unable to bring my truck in so they came and got it fixed it and returned it. Great service but if Ford does away with the start/stop feature it would not have needed a new batterie and system reset fixed it and returned it. Great service but if Ford does away with the start/stop feature it would not have needed a new batterie and system reset More

One reason that I come back to Washington Ford is service rep Kevin Konek. I can always rely on his evaluation of the problem and what it takes to fix it. Always straightforward and friendly. rep Kevin Konek. I can always rely on his evaluation of the problem and what it takes to fix it. Always straightforward and friendly. More

Performed requested services within suggested wait time. No issues. Wish they had “specials” for service items like they did in the past. No issues. Wish they had “specials” for service items like they did in the past. More

My vehicle was taken into the service area at the appointment time. Laura was very helpful in accepting the vehicle and listing the various items needing to be addressed. Laura kept me informed in a appointment time. Laura was very helpful in accepting the vehicle and listing the various items needing to be addressed. Laura kept me informed in a timely manner. I needed tires and she provided a solid recommendation along with a timeline to address. Great Service! More

Kind, courteous and they keep you informed of all repairs and what could be needed by your next service. and what could be needed by your next service. More

Great service! I really appreciated the process and the communication. it made everything very easy. I really appreciated the process and the communication. it made everything very easy. More

Cindy Timmons was great as usual in keeping me informed on the status of my vehicle. Great Service! on the status of my vehicle. Great Service! More

No issues. The service was fast and reasonably priced. I will continue to use Washington Ford. The service was fast and reasonably priced. I will continue to use Washington Ford. More

I have been using Washington Ford's service department for 20+ years. They were efficient and reasonably priced, as usual. for 20+ years. They were efficient and reasonably priced, as usual. More

They treat you like family. They are there for you.When you really need them, and they put you first. They put the customer above the profit They are there for you.When you really need them, and they put you first. They put the customer above the profit More