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Washington Ford Inc.

Washington, PA

4.8
1,031 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,031 reviews

December 28, 2024

I experienced convenient online scheduling, a comfortable waiting room area, and had a prompt service appointment More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
December 27, 2024

Very helpful,friendly sales man & staff,can't say enough good about the whole experience More

by carlmq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Did not compare my online booking or reference my phone number to contact me. Vehicle was there for 4 days for a two hour inspection and brake job My vehicle should have been serviced on Friday. I calle More

by TT1372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
December 27, 2024

U G H this why people hate surveys why do I need fifteen words when one will do like. EXCELLENT More

by JDITTMER6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Issue was not resolved. The tire light reappeared on 12/24. On vacation but will contact the dealership to schedule service. More

by LYSHEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Washington Ford is always great to deal with whether is with their Sales or Service department. More

by travis77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan May
December 24, 2024

Great service. Kevin K is always helpful and honest. I was in and out in an hour for under $100. The works Package is a great deal. More

by FALVOMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
December 24, 2024

Scheduled a service where I had to wait at dealership They started promptly at my appointment time and finished in a timely manner Staff super friendly and shop very clean More

by MLICKERT.PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
December 23, 2024

The service was great as usual! !! Thank you very much!! Jake is the best! Merry Christmas! More

by BONNIELBOUCHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
December 22, 2024

The work scheduled was performed but then my vehicle was pulled up where I could see it, but I still had to wait almost 45 minutes before my paperwok was brought out. More

by PATRICKCOLE1476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.