Washington Ford Inc.

It was a very good experience. C.J. was very helpful. Tracey was great. Getting me the financial help was also nice. Thanks. C.J. was very helpful. Tracey was great. Getting me the financial help was also nice. Thanks. More

Good experience in trade and purchasing vehicle Took longer than I expected or hope but worked out fine longer than I expected or hope but worked out fine More

Service department was great to deal with! Kevin was a great help with explaining the services my truck needed. Kevin was a great help with explaining the services my truck needed. More

We recently brought our 2018 Explorer in for routine service, as well as to address an issue where the vehicle would randomly unlock itself — whether in use or parked. The technician determined that the service, as well as to address an issue where the vehicle would randomly unlock itself — whether in use or parked. The technician determined that the wireless keypad was faulty. Kevin explained that we had two options: replace the keypad or simply disconnect it, and either option would resolve the issue. Since replacing it came with a higher cost, I opted to disconnect it for now. What I didn’t know at the time was that Kevin had taken the initiative to reach out to Ford on our behalf — and thanks to his efforts, Ford agreed to cover the cost of a new keypad under warranty. Kevin has been our service advisor for all of our Ford vehicles over the years, and I can honestly say there’s no one I trust more with our cars. He truly goes above and beyond, always taking pride in providing an exceptional service experience. Thank you, Kevin, for everything you do for the Graves family. It's always a pleasure doing business with you and everyone at Washington Ford. More

In the 30 plus years that I’ve owned a vehicle, this is only the sixth time that I’ve purchased. To say I’m not a fan of the process is an understatement. I have to admit that this time was a pleasant exp only the sixth time that I’ve purchased. To say I’m not a fan of the process is an understatement. I have to admit that this time was a pleasant experience. Barry and the team treated me well . Thanks again. More

My service advisor - Kevin Konek - is the best! Washington Ford is lucky to have him! Diana Dorance Washington Ford is lucky to have him! Diana Dorance More

Brian B. He was awesome and explained everything to us and answered questions we had. He was awesome and explained everything to us and answered questions we had. More

Excellent staff and service! I am also very grateful to my advisor, Andrea B for her help in understanding the services and when I should be going for those. This is a wonderful I am also very grateful to my advisor, Andrea B for her help in understanding the services and when I should be going for those. This is a wonderful facility for Ford car owners. More

Service was quick and was only there for an hour. Issue was fixed and I was on my way. Issue was fixed and I was on my way. More

Cullen was very knowledgeable of the vehicles. Everything was explained throughly. Everyone was very nice. Everything was explained throughly. Everyone was very nice. More