Ward Muscatell Subaru

Lisa was the absolute best! Leasing process was smooth and staff we’re very attentive, kind, and thorough! Leasing process was smooth and staff we’re very attentive, kind, and thorough! More

Great sales staff, they made a person feel comfortable and were not pushy. I found them to be very knowledgeable and easy to work with, and were not pushy. I found them to be very knowledgeable and easy to work with, More

Always prompt to service, repair, and diagnose. Honest about estimates. Work is guaranteed and made right if something needs tweaking. And if I'm waiting the customer service area is pleasant, with Honest about estimates. Work is guaranteed and made right if something needs tweaking. And if I'm waiting the customer service area is pleasant, with coffee and snacks and wifi. The sales staff is also patient without any kind of hard sell that would drive us away. We're on our fourth Subaru and will probably buy a fifth in two or three years if Subaru has hybrids or electric vehicles with long range, because it's time for all of us to switch from gas engines for the sake of our children and grandchildren. More

I always bring my Forester to Ward. I worked with them to buy my first new car as an older adult of 50. They treated me with respect and walked me through the entire process over email. I worked with them to buy my first new car as an older adult of 50. They treated me with respect and walked me through the entire process over email. I was in the office for an hour to sign the final documents. Because of that great care, I decided to make sure all my services were completed at the dealer. I have never regretted that choice for the last three years. The service is brilliant and timely. Everyone is polite and the waiting area is clean, snack-filled, and perfect for working while I wait. During my last visit, they made sure that I was able to use the one free wiper warranty, even though I had no idea I had it! The free car wash is a definite bonus! Extra bonus...I LOVE my Forester Sport! More

Love Love Love my Subaru(s) and Muscatell is THE BEST group of people to work with - from sales, finance, service, parts, detailing, etc. - every single person is friendly, knowledgeable, caring, and upb group of people to work with - from sales, finance, service, parts, detailing, etc. - every single person is friendly, knowledgeable, caring, and upbeat. I am enjoying my 5th Subaru (3 Outbacks, 1 Ascent & currently a Forester Touring) from Muscatell, my husband has an F150 Platinum from them, and our company has purchased two work trucks through them. The whole group is always a pleasure to work with, and I feel like family whenever I walk through the doors. 100% Recommend!! More

By far the most comfortable waiting area for the service department . Sales staff all friendly and knowledgeable. The finance crew was amazing, and fast. department . Sales staff all friendly and knowledgeable. The finance crew was amazing, and fast. More

Great buying experience with Lisa. Flexible, knowledgeable, and really easy to work with. I recommend coming here for new car purchases. Flexible, knowledgeable, and really easy to work with. I recommend coming here for new car purchases. More

I recently purchased a 2021 Ascent from sales person Jeff Bruer. He was very helpful and Knowledgeable on all aspects of the vehicle. Am very happy with the purchase and extremely satisfied with the service Bruer. He was very helpful and Knowledgeable on all aspects of the vehicle. Am very happy with the purchase and extremely satisfied with the service that this sales person provided as he went out of his way to make sure I was happy with the transaction. He is definitely an asset for Muscatell Subaru..... More

I've purchased two certified used Outbacks from Muscatell Subaru. Both times I've been extremely satisfied with the selection/purchase process, the vehicles themselves and the subsequent vehicle service. As Subaru. Both times I've been extremely satisfied with the selection/purchase process, the vehicles themselves and the subsequent vehicle service. As far as I'm concerned, there's no reason to go anywhere else! More

They’re very knowledgeable. Alway go over the 29 point inspection to let you know what it going on with the car. Alway go over the 29 point inspection to let you know what it going on with the car. More