Ward Muscatell Subaru

quality services provides by services so externally appreciated of skilled staff member as well administrative staff too appreciated of skilled staff member as well administrative staff too More

Went to Ward Muscatell Subaru in Moorhead MN. They said they completed an inspection of the vechicle, an oil change, and a tire patch on the driver rear. I took my car to another Subaru who state They said they completed an inspection of the vechicle, an oil change, and a tire patch on the driver rear. I took my car to another Subaru who stated the inspection that was completed at Ward Muscatell was completely wrong and due to the amount of metal shavings in the oil and filter there was no way they changed the oil. My tire continued to leak, so I took it to Costco tire to place a patch. Costco did a thorough assessment of the tire and concluded the tire had never been patched or repaired. I contacted Subaru corporate to reach out to Ward Muscatell and they were unwilling to refund me for the services they did not do. Upon reading reviews there was at least on other person who had a similar problem where Ward Muscatell lied and the person paid for services they didn’t do back in May of 2024. Do not take your car here for service, they have already lied and stole from their customers do not make the same mistake I did. It’s worth the drive to R&G Subaru in Detroit Lakes! More

Lisa was very knowledgeable, helpful and fun to work with! She made this experience an enjoyable one for me. with! She made this experience an enjoyable one for me. More

I started my car buying process in April, I test drove the Forester and Outback, I had decided on the Forester but wanted to save up a bigger down payment, there were no high pressure sales to make my pur the Forester and Outback, I had decided on the Forester but wanted to save up a bigger down payment, there were no high pressure sales to make my purchase. I later came back at the end of June with the intent of buying a 2025 Forester. However, I test drove the Outback again and changed my mind. Gilby was incredibly patient throughout the entire process and informed me of the special finance deals for the 2024 Outback which I will say greatly influenced my decision to go the Outback. The finance portion, which at every other dealership take a seriously long time, was short and with no pressure to buy extras, Wes explained all the them to us and we ultimately did purchase some extras. I would highly recommend this dealership to anyone looking to purchase a vehicle. This has been, by far, the best experience I have had with a dealership! More

It was such a relaxed and easy process in purchasing our new vehicle. The salesperson was very courteous, knowledgeable, and helpful. new vehicle. The salesperson was very courteous, knowledgeable, and helpful. More

The salesperson asked what we were looking for and showed us a vehicle with what we wanted and at a reasonable price. us a vehicle with what we wanted and at a reasonable price. More

The sales staff were great to work with and very friendly as I purchased my new vehicle. Brian was very helpful, thorough and attentive in completing my new purchase. as I purchased my new vehicle. Brian was very helpful, thorough and attentive in completing my new purchase. More

Friendly staff to work with. Not pushy- was in and out with a new vehicle! Not pushy- was in and out with a new vehicle! More

Service personnel are very friendly and knowledgeable. The service needed was completed quickly and done well. The service needed was completed quickly and done well. More

Great people to work with. The process seemed easy and enjoyable. There was no pressure to make the sale and I appreciated that. The process seemed easy and enjoyable. There was no pressure to make the sale and I appreciated that. More