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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,013 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,013 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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March 01, 2024
Most helpful and was professional . Attention to detail, great customer service, everything in the timely manner and very friendly. Thank you. Attention to detail, great customer service, everything in the timely manner and very friendly. Thank you. More
by Sigala
February 27, 2024
Kelly Sandefur is my Service Advisor. Recently had warranty service completed at Walter's MBZ. She kept me informed as to progress of the service. Very thorough & professional to communic Recently had warranty service completed at Walter's MBZ. She kept me informed as to progress of the service. Very thorough & professional to communicate with. More
by vsc96VGK
Employees Worked With
February 26, 2024
JR Rodriguez is my senior service advisor. I recently had my car service there and my service was completed before the stated time. JR extended excellent service and kindness. I recently had my car service there and my service was completed before the stated time. JR extended excellent service and kindness. More
by roan1000
Employees Worked With
February 23, 2024
Your service department is a scam. Not resetting service notice on the dashboard because I chose to have minimum service performed, is a scam. Not resetting service notice on the dashboard because I chose to have minimum service performed, is a scam. More
by ph
Employees Worked With
February 23, 2024
Walter’s Mercedes Benz in Riverside has consistently provided excellent service for me and my family. The dealership is clean, staff is friendly and helpful, and wait times are manageable. provided excellent service for me and my family. The dealership is clean, staff is friendly and helpful, and wait times are manageable. More
by ksykes
Employees Worked With
February 22, 2024
Service advisor Kelly S. was excellent. Very thorough and professional. She kept me informed as to the progress of my repairs/service. was excellent. Very thorough and professional. She kept me informed as to the progress of my repairs/service. More
by Lewis
Employees Worked With
February 20, 2024
Thank you Kelly! The service is always the best. You can tell how much you value your customers! The service is always the best. You can tell how much you value your customers! More
by VivGU
Employees Worked With
February 17, 2024
Kelly was helpful and professional! She helped me resolve my issue with ease and care. Thank you! She helped me resolve my issue with ease and care. Thank you! More
by Mizene Perez
Employees Worked With
February 17, 2024
Kelly Sandefur was extremely helpful, efficient and polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come to my Riverside Walter’s location bc I’ve been a loyal customer for over 20 years and they never disappoint. More
by camelia wogu
Employees Worked With
February 16, 2024
As a woman, I was so happy that there was a female service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress be service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress being my car. I look forward to the next time I need to take my car in for service. All of the service employees were very polite and helpful. More
by kimberleysm6
Employees Worked With
