Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
I had a great experience at Mercedes-Benz of Riverside. Michael Ramos was extremely professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all my questions Michael Ramos was extremely professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all my questions patiently, and made sure everything was handled smoothly and efficiently. I really appreciated his attention to detail, transparency, and excellent customer service. Michael went above and beyond to ensure I understood my service options and felt confident about the work being done. More
"Kelly Sandefur at Walter's Mercedes-Benz of Riverside always provides professional, friendly, and efficient service. Highly recommend!" always provides professional, friendly, and efficient service. Highly recommend!" More
My Service Representative Joseph Loera always provides exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on wit exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on with it. If needed, a loaner vehicle is allowed for me during the service/repair. I truly appreciate the quality customer service received from Joseph. Sincerely, Brenda Wooten More
I’ve come to Walter’s for all of my servicing needs in California. I’ve had great assistance from many of the service representatives. California. I’ve had great assistance from many of the service representatives. More
My reason for coming here is the service that Alex Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! More
I brought my CLA 250 in for service of a check engine for the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the w the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the whole process. He provided Excellent customer service and I highly recommend you request Oscar Medina as your Service Advisor when you have service done at Walter's Mercedes Benz of Riverside. More
This is the first time Ross Geiger served as my Service Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop. Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop. More
Best service at Walters Mercedes, Alex and his team are great always looking to next time. great always looking to next time. More
Great service. They provided a Lyft and car wash while I waited. Very friendly and helpful. They provided a Lyft and car wash while I waited. Very friendly and helpful. More
Excellent Customer Service, easy, curiously and on time communication. complete work Promis time and keep it. communication. complete work Promis time and keep it. More