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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,012 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,012 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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May 21, 2024
The Riverside facilities are ALWAYS spotless from the entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it' entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it's a weekday or Saturday. Watching the maintenance monitor in real-time is fascinating when I no longer want to watch TV or, listen to my headphone music, or read from the neatly stacked magazines on the table. I appreciate your business for treating me with royalty. More
by Yolanda*2*1
Employees Worked With
May 20, 2024
Good, fast service with small glitches such as not delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very a delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very attentive and helpful in trying to reduce costs and meeting my needs. More
by wdwight1
Employees Worked With
May 12, 2024
Almost no waiting, receptionist professional, friendly, thorough and efficient. JR Rodríguez explained everything well, gave details and a good time estimate. thorough and efficient. JR Rodríguez explained everything well, gave details and a good time estimate. More
by ernstludi
Employees Worked With
May 10, 2024
Walter’s Mercedes in Riverside always great to me they provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back More
by DeniseSs
Employees Worked With
May 09, 2024
Kelly is honest and her integrity shows! Love to see a good person truly care! Love to see a good person truly care! More
by VivGU
Employees Worked With
May 09, 2024
Walters Mercedes-Benz of Riverside wonderful dealership that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks. that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks. More
by marjoriethomas60
Employees Worked With
May 05, 2024
Joseph Loera At Walter's Mercedes Is By Far Is The Best Service Advisors In The Building,And He Takes Great Care Of Me. Service Advisors In The Building,And He Takes Great Care Of Me. More
by marcdezo
Employees Worked With
April 27, 2024
On time service and communication was appreciated Loaner car was acceptable as well Thanks very mich Loaner car was acceptable as well Thanks very mich More
by Bobbie
Employees Worked With
April 26, 2024
Great Extended Warranty Service My C300 has been trouble free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty exp free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty expires. Sam the Service Tech quickly found the problem and replaced the failing module. I am always confident that Walter's will keep my cars running in perfect condition. More
by EraSprinter
April 22, 2024
I had a positive experience with Micheal Ramos a service advisor, when I took my Mercedes in for my yearly service. He was forth coming and knowledgable with the services I needed. He was professional and advisor, when I took my Mercedes in for my yearly service. He was forth coming and knowledgable with the services I needed. He was professional and honest. I never felt that uneasy feeling when taking my car into the dealership for service. More
by galvidrez30
Employees Worked With
