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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,539 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,539 reviews
October 21, 2025
Brought my car in for service and Justin Christian was tremendously helpful and communicative every step of the way. Thank you, Justin! tremendously helpful and communicative every step of the way. Thank you, Justin! More
by salisbury_h
Employees Worked With
October 20, 2025
My sales agent, Morris Gaines , provided outstanding customer service from start to finish. He was professional, attentive, and consistently went above and beyond to ensure my satisfaction. When an issu customer service from start to finish. He was professional, attentive, and consistently went above and beyond to ensure my satisfaction. When an issue arose with the vehicle’s engine, Morris followed up daily with updates and reassurance, working diligently to ensure the repair and quick delivery of the vehicle. His communication was timely, transparent, and solution-focused, making the entire process smooth and stress-free. Morris’s commitment to excellence and genuine care for his customers truly set him apart and made this an exceptional experience. More
by Gail
Employees Worked With
October 20, 2025
Jr Rodriguez at Mercedes-Benz Riverside provided excellent customer service. I was happy to be able to leave my car for its service before work and pick up after work, everything was done and ready excellent customer service. I was happy to be able to leave my car for its service before work and pick up after work, everything was done and ready for me with a car wash as well. Great communication throughout the day on what was going on from JR. 10/10 recommend. More
by erinn.seefeldt
Employees Worked With
October 18, 2025
Joseph Loera is a great professional service technician, my visit to Walter's Mercedes-Benz excellent experience. my visit to Walter's Mercedes-Benz excellent experience. More
by Abboykin32
Employees Worked With
October 16, 2025
Everyone was helpful and informative. Raul was very patient, he I took all the time needed to help me understand and make a comfortable decision. I’m super satisfied with My purchase proc Raul was very patient, he I took all the time needed to help me understand and make a comfortable decision. I’m super satisfied with My purchase process.! More
by Christina
October 16, 2025
John Perez is the best he goes out of his way above and beyond making sure you get the car of your dreams i appreciate John Perez so much very good guy beyond making sure you get the car of your dreams i appreciate John Perez so much very good guy More
by Tim
October 14, 2025
Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future Definitely coming back for service in the future More
by osvaldomanuel1988
Employees Worked With
October 13, 2025
Customer service overall is excellent,specially Danny Ventura who helped my car get serviced promptly. Ventura who helped my car get serviced promptly. More
by Lakay
October 10, 2025
Nolan provided excellent customer service and demonstrated a willingness to help. Nolan also demonstrated great product and inventory knowledge which allowed us to close a deal on two 2025 C300's demonstrated a willingness to help. Nolan also demonstrated great product and inventory knowledge which allowed us to close a deal on two 2025 C300's. More
by Marcusd Benning
Employees Worked With
Other Employees :
Not sure who Nolan's manager is but he assisted in working out the numbers for the deal to be completed as well
