Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,137 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,137 reviews
May 29, 2024
I have been using Walters mb for about twent years and Mr,Alex Ramirez is the best service manager I have ever had for the last twevle years,Mr. Ramirez is very patient.I am old guy I appreciate that kind Mr,Alex Ramirez is the best service manager I have ever had for the last twevle years,Mr. Ramirez is very patient.I am old guy I appreciate that kind of care ,I have been to many dealership and Walters MB stands far above any other dealer,even if you live out the area take that drive to Walters MB and I think you will agree Walers is much better. More
by michael armstrong
Employees Worked With
Helpful May 26, 2024
Great and quick service especially without an appointment. Michael Ramos was my advisor and was a big help. appointment. Michael Ramos was my advisor and was a big help. More
by deejam23
Employees Worked With
May 25, 2024
JC was great helping me and my wife on our purchase! Very knowledgeable and with his guidance helped pick the car we wanted. Very knowledgeable and with his guidance helped pick the car we wanted. More
by marco.correaems
May 23, 2024
The staff that I’ve come into contact with have been friendly, helpful and positive. Most of my experience has been with the service department and the accessories shop. friendly, helpful and positive. Most of my experience has been with the service department and the accessories shop. More
by Robin16
Employees Worked With
May 21, 2024
The Riverside facilities are ALWAYS spotless from the entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it' entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it's a weekday or Saturday. Watching the maintenance monitor in real-time is fascinating when I no longer want to watch TV or, listen to my headphone music, or read from the neatly stacked magazines on the table. I appreciate your business for treating me with royalty. More
by Yolanda*2*1
Employees Worked With
May 20, 2024
Illy Aabid was fantastic. She was helpful and available when needed will be back again She was helpful and available when needed will be back again More
by Ariasfam2021
Employees Worked With
May 20, 2024
You can tell customer satisfaction is at the top of their list!! No question is gone unanswered. list!! No question is gone unanswered. More
by RLJ51
May 20, 2024
Good, fast service with small glitches such as not delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very a delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very attentive and helpful in trying to reduce costs and meeting my needs. More
by wdwight1
Employees Worked With
May 14, 2024
Service was excellent! Lenard Baker and Raymond Lopez stood out among all other dealerships I have worked with. They were professional, polished and focused on tailoring t Lenard Baker and Raymond Lopez stood out among all other dealerships I have worked with. They were professional, polished and focused on tailoring to our needs. Thank You! Sean and Patty Lugo More
by Sean
May 13, 2024
In my 73 years I have purchased a lot of vehicles however the family oriented service that was provide by Erwin, Christian and Justin could not have been any better. The group made my Daughter and I feel the family oriented service that was provide by Erwin, Christian and Justin could not have been any better. The group made my Daughter and I feel like a family member. Hats of to the team More
by dpboranian
