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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,434 reviews

June 04, 2025

Thanks Christian for your exceptional customer service although we have had a few issues you are on top of it and we appreciate you ! More

by D Greene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Christian was awesome. He took the time to educate me on the differences between buying a car and leasing a car. I ended up driving away in a brand new coupe. 10/10. More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

We had a very positive experience at Walter Mercedes. Liliana Duran provided great service. She was knowledgeable, patient, and never pressured us to finalize the deal until we were comfortable. I highly More

by dnlopez24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Stephen Garlatta was great in helping me get a car,he was very helpful and attentive. More

by Crystal Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Garlatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Garlatta
June 01, 2025

Came to Walter’s to service my current car. I had no expectation of driving away with a new vehicle. I had reached out to Raymundo Lopez in regards to a question I had. He answered my question More

by ndrosal75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Raymundo this wonderful review! We are pleased to know that he answered your question and made the process fast/efficient. We look forward to working with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 01, 2025

Walter’s Mercedes Benz is a great place for car buying experience, I had a very smooth and satisfying yet hassle free experience to get my car. I would specially like to thank Ash from sales department fo More

by Kartik Nakrani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kartik, We appreciate you for leaving Ash this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Ash provided you with top notch service. We are delighted to know that she was dedicated, committed and made your experience very smooth/hassle free. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 01, 2025

Excellent service from all. Customers are greeted and treated with professionalism No heavy handed sale pitches More

by Linda599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Housekeeping staff-I don’t know names. Prise in their work
Jun 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

Linda, Thank you for leaving us this amazing review! We are happy to know that our team greeted/treated you with professionalism and provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 31, 2025

Everyone at Walters is great, and customer service is top notch. Always a pleasure to come see Alex and his team. More

by RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, Providing immaculate service is so important to us and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he is always a pleasure to work with. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 29, 2025

This Dealership was great, Walked in knowing what i wanted and Raul was very nice and friendly! Very nice dealership. More

by john.estrada50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

John, We are grateful for you leaving Raul this extraordinary review! We are pleased to know that he was very nice and friendly. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 27, 2025

The Internet Manager, Adam Sten, has been extremely helpful and has made my buying experience one of the best I have ever had. I highly recommend working with him! More

by danac3262
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Sten
May 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this positive review and recommendation! We realize you have several options when choosing a car dealership, and we are honored that you picked us here at Walter's Mercedes-Benz of Riverside. We are so glad that Adam took great care of you. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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