
Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
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Ramces and Brennan have handled our service needs with unparalleled excellence. Recently, we had a situation that required some complicated logistics and sensitive timing. Ramces took charge and saw to it unparalleled excellence. Recently, we had a situation that required some complicated logistics and sensitive timing. Ramces took charge and saw to it that everything worked without a single problem. We really appreciate Walters for thier excellent employee! More
I had an excellent experience working with Lee Torres, Simon Green and Tony from finance. I arrived just after 1pm, and Lee immediately assisted me. While I liked the first vehicle, the price didn’t quite Simon Green and Tony from finance. I arrived just after 1pm, and Lee immediately assisted me. While I liked the first vehicle, the price didn’t quite fit, so they offered me another option. After test driving it and negotiating, I left the dealership around 3pm to check out another location. However, I returned at 5:17pm and ended up purchasing the vehicle. Tony did all the paperwork with me, and I was out the door shortly after 6pm. The entire process was fast, smooth, and efficient. Everyone were professional, friendly, and demonstrated exceptional customer service skills throughout. I highly recommend them for anyone in the market for a car. More
I recently purchased a used, Mercedes-Benz Sprinter/Thor Compass TX RV and wanted to establish a baseline for future service needs. Ramces Rodriguez was extremely helpful and, after a good exchange, and per Compass TX RV and wanted to establish a baseline for future service needs. Ramces Rodriguez was extremely helpful and, after a good exchange, and perhaps an overly thorough question and answer exercise initiated at my end, we crafted an excellent baseline service package. The actual service was extensive but completed in a couple of days, which was far quicker than I had envisioned. The "shuttle" service to and from my residence was excellent as well, and appreciated. I'll definitely be back! More
David Alcantar is a true asset to his dealership. He went out of his way to send me a video of the vehicle I was interested in and answered all my question. I reached out to several dealerships befor He went out of his way to send me a video of the vehicle I was interested in and answered all my question. I reached out to several dealerships before coming to Walter Mercedes, their attention to detail and helpfulness made my decision easy. Unannounced I went to test drive the vehicle I was interested and Gordon was also very helpful and knowledgeable. Thank you David and Gordon! More