
Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
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Simon Green and Lee Torres were excellent and went above and beyond. They were kind and respectful and professional. I knew the exact van build I wanted and my wife preferred a certain color available at Ri and beyond. They were kind and respectful and professional. I knew the exact van build I wanted and my wife preferred a certain color available at Riverside. Communication from top to bottom was consistent, reliable and responsive. Being in NorCal, I negotiated on the phone at 11am then flew from the Bay Area to Riverside on the next flight at 4pm to sign the paperwork with Lee at the airport at 6pm and got on the plane at 7pm and flew back home for 830pm. Simon will deliver the van using their insured third party vendors direct to our home. Very smooth process and Simon and Lee were there the whole way through. Highly recommend. More
I had been looking at Sprinter for close to a year, Riverside Mercedes had the model I wanted. They worked with me to coordinate my trade in and purchase seamlessly. Simon did a great job guiding me th Riverside Mercedes had the model I wanted. They worked with me to coordinate my trade in and purchase seamlessly. Simon did a great job guiding me throughout the process. It was a 3 hour drive to the dealership, he made it worth it. More
This is definitely one of the top Mercedes Van Centers out there. The service manager, Ramces Rodriguez, was able to get me in immediately to find out what the problem was. It was covered under warranty out there. The service manager, Ramces Rodriguez, was able to get me in immediately to find out what the problem was. It was covered under warranty and he got me back on the road quickly. More
Outstanding service from Lee Torres. I will return all the time to this dealership for our Sprinter vans. Thank you for the excellent service. I will return all the time to this dealership for our Sprinter vans. Thank you for the excellent service. More
The staff at Walters van center were prompt, professional, and knowledgeable of my issue. They performed a very thorough inspection of my van to fix the issue. Thanks for the quick work and cons professional, and knowledgeable of my issue. They performed a very thorough inspection of my van to fix the issue. Thanks for the quick work and constant communication. More
Brennan Ruiz professional, polite and organized. He scheduled an appointment with the appropriate parts and made this visit easy. Thank you for the great service. He scheduled an appointment with the appropriate parts and made this visit easy. Thank you for the great service. More
We recently purchased an older Sprinter Van conversion. Shortly thereafter the engine light came on. We took it to Walter’s where Brennan Ruiz took care of us. He informed us about a recent warranty extens Shortly thereafter the engine light came on. We took it to Walter’s where Brennan Ruiz took care of us. He informed us about a recent warranty extension on the fuel system that covered the repair. We needed other work as well but the team provided documentation and costs for each item separately with the ability to accept or decline as we wished. There’s also a small discount for not using credit to pay. We were very happy with the service and the staff. More