Walter’s Mercedes-Benz Sprinter of Riverside

Dan did a great job and went out of his way to help get this deal done. Things went well and they went fairly quick which is always nice when you buy a vehicle. this deal done. Things went well and they went fairly quick which is always nice when you buy a vehicle. More

I am thoroughly satisfied with my experience ordering and purchasing my MB Metris Cargo van from Walter's Riverside. Despite encountering limitations at other Mercedes-Benz dealers in Orange County, the team purchasing my MB Metris Cargo van from Walter's Riverside. Despite encountering limitations at other Mercedes-Benz dealers in Orange County, the team at Walter's Riverside worked diligently to fulfill my custom order exactly as I desired. Sales Manager Isaid respectfully directed me to Sales Assistant David Alcantar, who proved to be instrumental in facilitating the process. Throughout the ordering and closing phases, David Alcantar demonstrated exceptional professionalism and dedication, ensuring that both parties were equally satisfied with the outcome. I truly appreciated his attention to detail and willingness to go the extra mile. I must also commend the flexibility exhibited by Isaid Barragan and Toni Hajj during the closing period, which further enhanced my overall experience. One year later, I continue to be impressed and satisfied with my purchase. The MB Metris Cargo van has exceeded my expectations in terms of performance and reliability. Should the need arise to expand our fleet in the future, I have no doubt that I will return to Walter’s Mercedes-Benz Sprinter of Riverside. Their commitment to customer satisfaction and quality service sets them apart in the industry. More

As always, we had excellent service for our Metris van. Brennan Ruiz is a pleasure to work with! We will continue to come to Riverside from Orange County because the level of service we received from Bre Brennan Ruiz is a pleasure to work with! We will continue to come to Riverside from Orange County because the level of service we received from Brennan is incomparable! More

Just had our Sprinter in for service and Brennan Ruiz was fantastic. As always, Brennan is a pleasure to work with and provided excellent service. fantastic. As always, Brennan is a pleasure to work with and provided excellent service. More

We just had our first service appointment with Walter’s Mercedes Benz Sprinter Van service department. Enrique Velez was our service rep. He was very professional and explained everything possible to us. Mercedes Benz Sprinter Van service department. Enrique Velez was our service rep. He was very professional and explained everything possible to us. The communication via text and email is very helpful to stay informed on our WB View. More

Very professional and helpful the service advisor who helped me with this recall, highly recommended helped me with this recall, highly recommended More

We had a great experience at your dealership. And would use it again when traveling through your area. Mr. Ruiz was great to deal with And would use it again when traveling through your area. Mr. Ruiz was great to deal with More

Brennan Service Adviser, for My Sprinter Van, is an excellent and extremely helpful, professional and courteous person. excellent and extremely helpful, professional and courteous person. More

Enrique Velez my Service Advisor went above and beyond to get my Sprinter back on the road, even personally delivering it to a storage facility when I couldn’t myself. A++ get my Sprinter back on the road, even personally delivering it to a storage facility when I couldn’t myself. A++ More

Simply THE BEST! !!! After the easiest and most pleasant experience of purchasing a new Sprinter from Isaid for my business back in 2019, it was a no-brainer when it c !!! After the easiest and most pleasant experience of purchasing a new Sprinter from Isaid for my business back in 2019, it was a no-brainer when it came time to purchase another Sprinter in 2024. However, this time, Isaid B., Simon G., Toni H. & Lee T. went above and beyond my expectations. From the shiny, new, state-of-the-art facility, to the outstanding customer service, to the professionalism and efficiency during negotiations, to closing the deal and facilitating delivery in less than 45 minutes....what else can you ask for?!?! Simon even came in on his off-day on Super Bowl Sunday just to assist in getting me in and out within the hour. Toni H. (The Finance Mgr) literally had me taken care of in less than 15 min. Again....SIMPLY THE BEST!!!! Isaid, Toni, Simon and the crew(thanks for the video Lee...) have made me a customer FOR LIFE!!! See you guys in 4 years when it's time to grab another Sprinter. Thanks for making the process so easy.... More