Walter’s Mercedes-Benz Sprinter of Riverside

Ramces and Brennan have handled our service needs with unparalleled excellence. Recently, we had a situation that required some complicated logistics and sensitive timing. Ramces took charge and saw to it unparalleled excellence. Recently, we had a situation that required some complicated logistics and sensitive timing. Ramces took charge and saw to it that everything worked without a single problem. We really appreciate Walters for thier excellent employee! More

Professional, detail oriented, great work. Brennan Ruiz is great he explained everything and great service Brennan Ruiz is great he explained everything and great service More

Ramces was great help kept his word fix problem in time for my trip very satisfied for my trip very satisfied More

I had an excellent experience working with Lee Torres, Simon Green and Tony from finance. I arrived just after 1pm, and Lee immediately assisted me. While I liked the first vehicle, the price didn’t quite Simon Green and Tony from finance. I arrived just after 1pm, and Lee immediately assisted me. While I liked the first vehicle, the price didn’t quite fit, so they offered me another option. After test driving it and negotiating, I left the dealership around 3pm to check out another location. However, I returned at 5:17pm and ended up purchasing the vehicle. Tony did all the paperwork with me, and I was out the door shortly after 6pm. The entire process was fast, smooth, and efficient. Everyone were professional, friendly, and demonstrated exceptional customer service skills throughout. I highly recommend them for anyone in the market for a car. More

The dealership is clean and conveniently located near the freeway. They offer water, snacks and comfortable seating freeway. They offer water, snacks and comfortable seating More

I recently purchased a used, Mercedes-Benz Sprinter/Thor Compass TX RV and wanted to establish a baseline for future service needs. Ramces Rodriguez was extremely helpful and, after a good exchange, and per Compass TX RV and wanted to establish a baseline for future service needs. Ramces Rodriguez was extremely helpful and, after a good exchange, and perhaps an overly thorough question and answer exercise initiated at my end, we crafted an excellent baseline service package. The actual service was extensive but completed in a couple of days, which was far quicker than I had envisioned. The "shuttle" service to and from my residence was excellent as well, and appreciated. I'll definitely be back! More

David Alcantar is a true asset to his dealership. He went out of his way to send me a video of the vehicle I was interested in and answered all my question. I reached out to several dealerships befor He went out of his way to send me a video of the vehicle I was interested in and answered all my question. I reached out to several dealerships before coming to Walter Mercedes, their attention to detail and helpfulness made my decision easy. Unannounced I went to test drive the vehicle I was interested and Gordon was also very helpful and knowledgeable. Thank you David and Gordon! More

They came through with what I needed to have done while I waited last minute request thank you waited last minute request thank you More

Professional ,knowledgeable ,friendly service from the staff especially Gordon Lai he answered all our questions ,he also took the time to deliver the van + did all the paper work and on top of a staff especially Gordon Lai he answered all our questions ,he also took the time to deliver the van + did all the paper work and on top of all that he give us a discount . was a nice experience buying from this dealer , we will get another van in the near future and now we know where to go More

Ramces Rodriguez provided excellent customer service. He was able to quickly order our part and more importantly get us in for our repair in a timely manner. He also provided excellent communication thro He was able to quickly order our part and more importantly get us in for our repair in a timely manner. He also provided excellent communication throughout the entire process. More