Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Walt Massey Chevrolet Marion

Marion, AR

Overview
Employees
Reviews
Vehicles
4.2
17 Reviews
At Walt Massey Chevrolet in Marion, you're just 15 minutes from downtown Memphis and a world away from the high-pressure, high-price experience. Whether you’re shopping for a brand-new Chevy Silverado, a fuel-efficient Malibu, or a dependable pre-owned vehicle, our team is here to make your car-buying journey easy and enjoyable. We offer transparent pricing, competitive financing, and a laid-back atmosphere focused on earning your trust. And with factory-trained technicians on site, we’ll be here to support you well beyond the sale. Come see why more Memphis-area drivers are making the short drive to Marion — and driving home happy.
Contact Dealership

6601 Interstate 55 Access Road

Marion, AR

72364

Directions

Filter Reviews By Type

Showing 17 reviews

July 10, 2025

I like the location and I trust the people to fix my car and pickup right the first time and everyone is really nice! More

by jparkerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 02, 2025

Great dealership! Going above and beyond to help me out would be an understatement!! Greatly appreciate everyone there for being so understanding! Thank you all so muc More

by Roz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Schian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Walt Massey Chevrolet Marion responded

We’re so happy to hear that our team went above and beyond for you! Your appreciation means a lot, and we’re always here when you need us. Thank you for the kind words and support!

July 02, 2025

I think this was the first day of the changeover. The young, eager salesmen were way too worrisome. We’ve been buying new vehicles there yearly working with Joe Roberts and Frank Wallace. I doubt tha More

by judy.manning98
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your recent experience and understand how important familiarity and trust are when making a purchase. Your loyalty over the years means a great deal to us, and it’s disappointing to know we may have let you down during this transition. Dan Schian, our General Manager, would welcome the chance to speak with you directly and see how we can make things right.

July 01, 2025

Persistent, they worked with me until a deal was done and I’m satisfied with their work ethic across the board. More

by ezekielhardy986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Schian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear our team’s persistence and work ethic made the difference in getting a deal done! Your satisfaction means everything to us—thank you for the feedback!

July 01, 2025

Excellent customer experience , they seem to be very knowledgeable about their products and customer service More

by Rlee29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear you had an excellent experience and found our team knowledgeable and customer-focused. Thanks for taking the time to share your feedback!

June 29, 2025

Took way too long, and didn’t explain the money deal properly. wouldn’t recommend More

by countsnotaryservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Frank Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience and understand your frustration. Clear communication and respecting your time are very important to us, and we’d appreciate the chance to learn more and make it right. Please feel free to contact us directly.

June 27, 2025

Tried to charge for a factory warranty to tighten stepsister. Had to call dealer correct More

by No clue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

Walt Massey Chevrolet Marion responded

We're sorry to hear about the confusion and appreciate you bringing this to our attention. We’re glad you were able to get it corrected. If there’s anything more we can do to help, please don’t hesitate to reach out.

Jun 28, 2025 -

Walt Massey Chevrolet Marion responded

Glad to hear you had a smooth and friendly experience—and that you caught the June special! We appreciate you coming in and look forward to seeing you next time!

June 26, 2025

On time, neat and clean, friendly I got a June special on oil change yeh!! More

by phyllisoneal39
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown
Report | Print
Jun 28, 2025 -

Walt Massey Chevrolet Marion responded

Awesome to hear everything was timely and tidy—and even better that you scored the June oil change special! We’re glad you had a great visit and hope to see you again soon!

June 26, 2025

The service advisors are very courteous and help me with issues and scheduling future service appointments More

by lastcall67
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Brawner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in the service dept
Report | Print
Jun 28, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear our service advisors are taking great care of you and helping with your service needs. Providing courteous and helpful support is what we aim for—thanks for sharing!

June 26, 2025

Very please with overall service of support team recommend Walt Massey to family and friends for buying and serving vehicles More

by jg1459911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Schian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mckee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ladarrius Woodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Brawner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience and understand your frustration. This isn’t the level of service we aim to provide, and we’d appreciate the opportunity to make things right. Please Dan Schian, our General Manager directly so we can look into this and address your concerns.

1
2