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Walt Massey Chevrolet Marion
Marion, AR
129 Reviews
At Walt Massey Chevrolet in Marion, you're just 15 minutes from downtown Memphis and a world away from the high-pressure, high-price experience. Whether you’re shopping for a brand-new Chevy Silverado, a fuel-efficient Malibu, or a dependable pre-owned vehicle, our team is here to make your car-buying journey easy and enjoyable. We offer transparent pricing, competitive financing, and a laid-back atmosphere focused on earning your trust. And with factory-trained technicians on site, we’ll be here to support you well beyond the sale. Come see why more Memphis-area drivers are making the short drive to Marion — and driving home happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 129 reviews
April 14, 2026
Just left the dealership and my floor mats was so greasy black they didn't care about the stuff just told me to bring it back tomorrow so they can clean it knowing that you have some stuff to do plus burnin black they didn't care about the stuff just told me to bring it back tomorrow so they can clean it knowing that you have some stuff to do plus burning gas to do so and also I got a feeling that the diagnostic is bad on my truck charging me 431.89 when they quote me less than that its unprofessional not to use something to cover it also the staring wheel is st sticky greasy the only reason for me to came back is if the diagnosis was wrong and didn't fixthe problem plus they took the freon out of my system I asked if they were going to credit something for that and just laughed at me when they will resale it to customers bad experience not recommended More
by Joelatino24
Employees Worked With
April 08, 2026
Excellent thats why I keep coming back friendly staff and great knowledge services ?? Keep up the excellent work great knowledge services ?? Keep up the excellent work More
by Athomas3190
Verified CustomerApril 05, 2026
Walt Massey treated me very well I have the maintenance on my vehicles done there and they always treat me very well on my vehicles done there and they always treat me very well More
by Rusty
Employees Worked With
April 04, 2026
Very easy to deal with and the lowest prices in town Everyone is very friendly and they have the lowest prices in town. Quickest service as well Everyone is very friendly and they have the lowest prices in town. Quickest service as well More
by dschian78
March 24, 2026
Away treated respectfully When I call for a appointment to the point no haggling Appointment time is adjusted for my convenience If a say to fix something I get a call saying I was correct or it's somethin to the point no haggling Appointment time is adjusted for my convenience If a say to fix something I get a call saying I was correct or it's something else and do I want it fixed what time it will be ready More
by Mbriggs2484
March 23, 2026
I think they do an awesome job with their services and customers. I would recommend them. customers. I would recommend them. More
by JOYCE.DANIELS56
Employees Worked With
March 20, 2026
Initially, the experience was fine and relatively easy. Once the sale was made and there were some follow-up issues, everyone at the dealership became completely non-communicative, including the general ma Once the sale was made and there were some follow-up issues, everyone at the dealership became completely non-communicative, including the general manager. I had to call several times and I was even told, at one point, that Frank was "very busy with other customers" and that I needed to be patient even though I had an inoperable vehicle. Once it received the service it needed, I still did not receive a phone call letting me know it was ready. The only person who communicated with me as promised was Colton in the service department when he actually returned my phone call with an update. Overall, it was a very frustrating experience that could have been easily resolved with communication. More
by amie.bourne
Employees Worked With
Other Employees :
Colton- 5 stars
March 18, 2026
They were very nice and courteous. I would use them every time to service my vehicle. I would use them every time to service my vehicle. More
by joe332006
Employees Worked With
March 16, 2026
I was able to make an appointment over the phone. Robert check me in quickly and my car was serviced on time and at an affordable price.. Comfortable waiting area with TV and snacks. Friendly peop Robert check me in quickly and my car was serviced on time and at an affordable price.. Comfortable waiting area with TV and snacks. Friendly people make you feel at home. More
by jimmy_mauldin
Employees Worked With
